Comcast Renewal

The Illinois Secretary of State, through its Information Technology Services and Operations Section (ITSOS), awarded a contract renewal to Comcast Business Communications, LLC for the provision of Ethernet transport services to six state facilities throughout Illinois. This renewal, executed under open market competitive sealed bidding procedures, represents the first optional renewal of the original master service agreement (Reference: 25IT123022). The contract period runs from May 16, 2026 through May 15, 2027, with a total contract value of $89,351.64.

Comcast will deliver Ethernet virtual private line services via fiber connectivity, providing 250 megabits per second to four facilities and 1 gigabit (throttled) to two facilities, with connectivity routed between state offices and Illinois Secretary of State Points of Presence locations throughout Illinois. The services include redundant wide area network (WAN) connectivity with guaranteed performance specifications including 99.98% availability, latency not exceeding 18 milliseconds one-way, jitter not exceeding 12 milliseconds, and 24/7/365 helpdesk support. No subcontractors will be utilized under this renewal, and all original contract terms and conditions remain in full force and effect.