T2466 - enhanced digital drivers license (eddl) and central issuance

Active Contract RFP/SC-SBE New Jersey Awarded

Contract number
25-TELE-138883
Awardee
Thales DIS USA, Inc.
Contracting organization
Division of Purchase and Property
Contract amount
Not on record

Award facts

Completion date

Award details come from njstart.gov. Updated .

About this award

The State of New Jersey, Department of the Treasury, Division of Purchase and Property, awarded Contract RFP/SC-SBE 25-TELE-138883 to Thales DIS USA, Inc. on June 16, 2026, for enhancement and maintenance services of the Enhanced Digital Driver's License (EDDL) system. The seven-year contract, with an option to extend for up to three additional years, commenced on June 12, 2026, and is scheduled for completion on June 15, 2033. The contract encompasses development, testing, interfacing, implementation, and deployment of core software and services including image capture software, over-the-counter print software, inventory management and reporting systems, central print software, interfaces, central image repository, and card design. Performance will be delivered across 31 statewide service locations throughout New Jersey, including major urban centers such as Newark, Jersey City, Camden, Elizabeth, and Trenton, as well as four mobile agency units, supporting operations at 46 agency and regional service center locations.

The contract delivers recurring hardware and support services over the seven-year term valued at approximately $54.0 million in aggregate. Service delivery includes annual maintenance and support for image capture applications, over-the-counter card issuance printer maintenance and support, hardware refresh cycles for image capture workstations and over-the-counter printer equipment occurring in Years 1, 4, and 7, training services spanning all seven contract years, and variable card costs for both central print and over-the-counter card issuance. The contractor must maintain service level agreements with response times ranging from 15 minutes for Level 1 production incidents requiring 24/7 availability to seven business days for Level 3 testing environment issues. Initial software development and implementation services are valued at $6.8 million, with ongoing maintenance, support, and hardware costs comprising the remainder of the contract value.

Line items

Item Total
Development, Testing, Interfacing, Implementation, and Deployment of Core Software and Services (Image Capture Software, OTC Print Software, Inventory Management and Reporting System, Central Print Software, Interfaces, Central Image Repository, and Card Design). 1 Each × $6,804,000.00 $6,804,000.00
Card Delivery Tracking System 1 Each —
Training - Year 1 1 Each —
Training - Year 2 1 Each —
Training - Year 3 1 Each —
Training - Year 4 1 Each —
Training - Year 5 1 Each —
Training - Year 6 1 Each —
Training - Year 7 1 Each —
Image Capture Application Maintenance and Support - Year 1 1 Each —
Image Capture Application Maintenance and Support - Year 2 1 Each × $400,000.00 $400,000.00
Image Capture Application Maintenance and Support - Year 3 1 Each × $412,000.00 $412,000.00
Image Capture Application Maintenance and Support - Year 5 1 Each × $437,090.00 $437,090.00
Image Capture Application Maintenance and Support - Year 6 1 Each × $450,203.00 $450,203.00
Image Capture Application Maintenance and Support - Year 4 1 Each × $424,360.00 $424,360.00
Over the Counter Card Issuance Printer Maintenance and Support -Year 1 1 Each —
Image Capture Application Maintenance and Support - Year 7 1 Each × $463,709.00 $463,709.00
Over the Counter Card Issuance Printer Maintenance and Support - Year 2 1 Each —
Over the Counter Card Issuance Printer Maintenance and Support - Year 3 1 Each —
Over the Counter Card Issuance Printer Maintenance and Support - Year 4 1 Each —
Over the Counter Card Issuance Printer Maintenance and Support - Year 5 1 Each —
Over the Counter Card Issuance Printer Maintenance and Support - Year 6 1 Each —
Postage and Shipping Costs- Passthrough (Expedited Shipping, Central Print Envelopes, and Over the Counter Card Issuance Supplies) 1 Cost —
Over the Counter Card Issuance Printer Maintenance and Support - Year 7 1 Each —
Image Capture Workstation Hardware per Workstation - Year 1 1 Each × $3,185.05 $3,185.05
Image Capture Workstation Hardware per Workstation - Year 7 1 Each × $3,185.05 $3,185.05
Image Capture Workstation Hardware per Workstation - Year 4 1 Each × $3,185.05 $3,185.05
Image Capture Application Setup per Workstation - Year 1 1 Each —
Image Capture Application Setup per Workstation - Year 4 1 Each —
Image Capture Application Setup per Workstation - Year 7 1 Each —
Over the Counter Card Issuance Printer Hardware - Year 1 1 Each × $293,859.80 $293,859.80
Over the Counter Card Issuance Printer Hardware -Year 4 1 Each × $293,859.80 $293,859.80
Over the Counter Card Issuance Printer Hardware - Year 7 1 Each × $293,859.80 $293,859.80
Central Print Card Costs - Year 1 1 Each —
Central Print Card Costs -Year 2 1 Each × $1.82 $1.82
Central Print Card Costs - Year 3 1 Each × $1.89 $1.89
Central Print Card Costs - Year 4 1 Each × $1.97 $1.97
Central Print Card Costs - Year 5 1 Each × $2.05 $2.05
Central Print Card Costs - Year 6 1 Each × $2.13 $2.13
Central Print Card Costs - Year 7 1 Each × $2.21 $2.21
Over the Counter Card Costs - Year 2 1 Each × $1.82 $1.82
Over the Counter Card Costs - Year 3 1 Each × $1.89 $1.89
Over the Counter Card Costs - Year 5 1 Each × $2.05 $2.05
Over the Counter Card Costs - Year 6 1 Each × $2.13 $2.13
Over the Counter Card Costs - Year 4 1 Each × $1.97 $1.97
Over the Counter Card Costs - Year 7 1 Each × $2.21 $2.21
Over the Counter Card Costs - Year 1 1 Each —
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Who was awarded contract 25-TELE-138883?

Contract 25-TELE-138883 was awarded to Thales DIS USA, Inc. by Division of Purchase and Property in New Jersey on June 16, 2026.

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