M4027- Citizen Engagement Platforms

Tyler Technologies, Inc. has been awarded Contract 26-TELE-114629 by the New Jersey Division of Purchase and Property for Citizen Engagement Platforms under a NASPO ValuePoint Master Agreement. The contract, effective from August 21, 2025, to September 14, 2026, covers two primary service categories: Platform Management and Master Data Management. Tyler Technologies will provide an Enterprise Foundation Platform through its NIC division, enabling digital government services including payment processing, document verification, and identity management for New Jersey state agencies, counties, municipalities, school districts, and other eligible entities.

The contract's pricing structure is population-based and includes potential billing scenarios such as implementation fees, monthly Software-as-a-Service (SaaS) fees, and transaction-based pricing. Tyler Technologies will deliver comprehensive digital government solutions with population-based monthly rates ranging from $40,000 to $100,000. The agreement allows for potential two 1-year renewal options and requires using agencies to develop detailed Scopes of Work and obtain specific quotes. Executive Branch agencies must also complete a Technology Initiation Proposal (TIP) for new or significantly changed services, ensuring a structured approach to implementing the citizen engagement platforms.