G4024 - PDF Remediation and Document Accessibility

The State of New Jersey, Department of the Treasury, Division of Purchase and Property, awarded Contract GSA NJ 27-TELE-140273 to Microassist, Inc., an Austin, Texas-based contractor, effective July 8, 2026, through July 7, 2028. This two-year contract provides PDF remediation and document accessibility training services to ensure compliance with PDF Universal Accessibility (PDF/UA) standards and Web Content Accessibility Guidelines (WCAG) 2.1 Level AA requirements. The New Jersey Department of Education serves as the primary using agency, with anticipated demand of approximately 1,000 remediated PDFs annually representing 7,500 pages. Services are structured across multiple complexity tiers with firm-fixed pricing, including simple document remediation at $13.00 per document (Year 1) and complex fillable PDF forms at $50.00 per document (Year 1), with Year 2 pricing increases ranging from 7.7% to 10%.

The contract scope encompasses PDF document remediation, text alternative creation for non-text content (images and diagrams), expedited turnaround services with one to two-day delivery, and accessibility training services. Accessibility training includes instruction on creating accessible content in Microsoft Office applications (Excel, PowerPoint, and Word) at $1,500.00 per full-time equivalent employee (Year 1), with optional sign language interpreter and captioner services available at $350.00 per hourly full-time equivalent (Year 1). The contract is available for use by the State, local governments, school districts, and qualified cooperative purchasing partners. All services are delivered on a firm-fixed basis with clearly defined deliverables and pricing, with no guaranteed minimum or maximum volume specified.