Reac TAC competitive 8A
Ended Indefinite Delivery Contract Awarded Last action
- Contract number
- DU208WP15D02
- Awardee
-
Cloud Nine Technologies Inc. UEI LGJWKCE3J3B1
- Awarding agency
-
Denver Regional Office
Department of Housing and Urban Development
- Task orders
- 9 $9,100,034 obligated
Award facts
- Opportunity
-
- DU208WP14R0012 Solicitation number
- Technical Assistance Center (TAC) Services Award Notice · Posted Nov 14, 2014
- Technical Assistance Center (TAC) Services Award Notice · Posted Nov 14, 2014
- Combined order value
- $9,100,034 Current and potential, with all options
- Last date to order 100% complete
- IDV ceiling 40% used
- $22,500,000.00
- Maximum order
- $4,500,000.00
- Award type
- Single award
- Who can order
- Only the awarding agency
- Funding agency
- Public and Indian Housing Office Department of Housing and Urban Development
- NAICS code
- 561421 Telephone Answering Services
- PSC
- D321 It And Telecom- Help Desk
- Set-aside
- Competitive 8(a)
- Competition
- Full and Open Competition after exclusion of sources · 12 offers Negotiated Proposal / Quote
- Pricing
- Firm Fixed Price
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
Award details come from SAM.gov/FPDS.
About this IDV
The Department of Housing and Urban Development's Public and Indian Housing Office awarded a single-award competitive 8(a) indefinite-delivery contract to Cloud Nine Technologies Inc. on June 1, 2015, with a ceiling value of $22.5 million and ultimate completion date of September 30, 2020.
The contract supported operation of the Real Estate Assessment Center (REAC) Technical Assistance Center (TAC), a multi-channel contact center fielding mission-critical service requests for HUD's public and Indian housing programs. Place of performance includes Washington, DC and Herndon, Virginia.
Cloud Nine Technologies is a minority-owned, self-certified small disadvantaged business structured as a Subcontinent Asian American-owned Subchapter S corporation. The firm performs the majority of work as prime contractor, building internal delivery capacity rather than relying on subcontractor depth.
Delivery orders issued under this IDIQ span from June 1, 2015 through September 1, 2016. The base-year task order (Task Order 1), issued June 1, 2015, carried a ceiling of $1.71 million through August 31, 2016 and was performed in Washington, DC. A subsequent delivery order issued September 1, 2016, with ceiling value of $1.65 million, called for continued TAC operation fielding approximately 150,000 annual service requests, performed in Herndon, Virginia through August 31, 2017. Later delivery orders extending through August 31, 2018, and September 30, 2020, maintained REAC TAC operations under competitive 8(a) set-aside, with ceiling values ranging from $787,399 to $887,467 and performance in Herndon, Virginia and Washington, DC.
Task orders
Transactions
| Action | Obligated | Date |
|---|---|---|
| Close Out | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Exercise an Option | $0 | |
| Exercise an Option | $0 | |
| Exercise an Option | $0 | |
| Exercise an Option | $0 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Original award | $0 |
Show all 12
Quick answers
Who was awarded contract DU208WP15D02?
DU208WP15D02 was awarded to Cloud Nine Technologies Inc. by Denver Regional Office (Department of Housing and Urban Development) on June 1, 2015.
How much is contract DU208WP15D02 worth?
Orders under DU208WP15D02 have obligated $9,100,034. DU208WP15D02's own ceiling is $22,500,000. A single order can be worth up to $4,500,000.
How many orders have been placed under contract DU208WP15D02?
9 orders have been placed under DU208WP15D02, the latest on August 21, 2019.
Which agency awarded contract DU208WP15D02?
Denver Regional Office (Department of Housing and Urban Development) awarded DU208WP15D02, with funding from Public and Indian Housing Office (Department of Housing and Urban Development).
Who can order from contract DU208WP15D02?
DU208WP15D02 is a single award indefinite delivery contract. Only the awarding agency can place orders on it.
Was contract DU208WP15D02 competed?
The extent of competition for DU208WP15D02 was full and open competition after exclusion of sources. The government received 12 offers. It was set aside: Competitive 8(a).
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