Web-based incident management software solution

Ended Indefinite Delivery Contract Awarded Last action

Contract number
9531BM20D0001
Awardee
Awarding agency
Task orders
9 $419,043 obligated

Award facts

Opportunity
Combined order value
$427,593 Current and potential, with all options
Last date to order 100% complete
IDV ceiling 76% used
$550,000.00
Award type
Single award
Who can order
Only the awarding agency
NAICS code
511210 Software Publishers
Set-aside
Total Small Business
Competition
Competed under SAP · 6 offers Simplified Acquisition
Pricing
Firm Fixed Price

Award details come from SAM.gov/FPDS.

About this IDV

The National Transportation Safety Board (NTSB), a civilian federal agency, awarded a single-award Indefinite Delivery Contract (IDC) valued at $550,000 to Grey Wall Software, LLC, a minority-owned, Asian-Pacific American small business based in New Haven, Connecticut, on May 20, 2020. The contract, designated as a Total Small Business set-aside, runs through November 19, 2025, and provides web-based incident management software solutions to support the NTSB's transportation accident investigation and safety promotion activities. Grey Wall Software's primary deliverable is the Veoci Incident Management Software platform, a cloud-based solution that enables virtual emergency operations center capabilities with capacity for 250 concurrent users. The platform facilitates comprehensive information management, mission planning, situational reporting, and documentation during civil transportation accident investigations across aviation, rail, highway, marine, and pipeline modes. Performance of all work occurs at Grey Wall Software's facility in New Haven, Connecticut.

Under this IDC, the NTSB has issued multiple delivery orders totaling approximately $394,800, with individual orders ranging from $2,500 to $94,805. Task orders have included the base year web-based incident management software solution ($94,805), four consecutive option years of Veoci software licensing and maintenance services ($67,775 each), incident management software as a service with maintenance and external short message service capabilities, an on-scene risk assessment solution ($10,000), a text messaging portal ($2,500), and a Risk Assessment Module for Modal Offices ($15,300). All delivery orders utilize firm fixed pricing with no set-aside designations applied to the individual awards. The contract structure enables the NTSB to maintain continuity of critical incident management technology and support services essential to its mission of investigating transportation accidents and determining probable causes to enhance transportation safety.

Task orders

Transactions

Action Obligated Date
Exercise an Option P00008 $0
Other Administrative Action P00007 $0
Exercise an Option P00006 $0
Exercise an Option P00005 $0
Exercise an Option P00004 $0
Exercise an Option P00003 $0
Supplemental Agreement for work within scope P00002 $0
Supplemental Agreement for work within scope P00001 $0
Original award $0

Quick answers

Who was awarded contract 9531BM20D0001?

9531BM20D0001 was awarded to Grey Wall Software, LLC by National Transportation Safety Board on May 20, 2020.

How much is contract 9531BM20D0001 worth?

Orders under 9531BM20D0001 have obligated $419,043. Their combined current value, with exercised options, is $427,593. 9531BM20D0001's own ceiling is $550,000.

How many orders have been placed under contract 9531BM20D0001?

9 orders have been placed under 9531BM20D0001, the latest on May 20, 2025.

Who can order from contract 9531BM20D0001?

9531BM20D0001 is a single award indefinite delivery contract. Only the awarding agency can place orders on it.

Was contract 9531BM20D0001 competed?

The extent of competition for 9531BM20D0001 was competed under sap. The government received 6 offers. It was set aside: Total Small Business.

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