Annual license maintenance & remote monitoring services -8 extension

Active Indefinite Delivery Contract Awarded Last action

Contract number
75N90021D00030
Awardee
Awarding agency
Task orders
80 $19,622,249 obligated

Award facts

Opportunity
Combined order value
$19,794,308 Current and potential, with all options
Last date to order 94% complete
IDV ceiling 42% used
$46,219,796.87
Maximum order
$46,219,796.87
Award type
Single award
Who can order
Only the awarding agency
Set-aside
No set-aside
Competition
Full and Open Competition · 1 offer Negotiated Proposal / Quote
Pricing
Firm Fixed Price

Award details come from SAM.gov/FPDS.

About this IDV

Veradigm LLC (formerly Allscripts Healthcare LLC) holds a single-award Indefinite Delivery/Indefinite Quantity contract with the National Institutes of Health Clinical Center valued at $46.2 million, awarded on August 25, 2021, and running through August 24, 2027. This civilian agency contract, awarded without set-aside designation through open market competition, serves as the primary vehicle for procuring comprehensive annual license maintenance and remote monitoring services for the Allscripts Sunrise Acute Care clinical software platform and related modules that support the NIH Clinical Center's biomedical research and patient care operations. The contract encompasses software licensing, maintenance, remote server monitoring, technical support, system upgrades, and training services, with Veradigm contractually obligated to maintain 99.5% system availability and respond to critical issues within defined service level agreements. Performance is primarily conducted at the NIH Clinical Center campus in Bethesda, Maryland, with certain work performed at Veradigm's Raleigh, North Carolina headquarters.

Under this master IDIQ contract, the NIH Clinical Center has issued numerous delivery orders addressing specific operational needs, with individual task orders ranging from approximately $12,000 to over $1 million. Representative delivery orders include annual maintenance for Supply Chain Management systems ($271,747.95), POIS system maintenance ($272,737.92), FMH software renewals ($201,235.84), 2BPRECISE subscriptions ($120,057.60), corrective and preventive maintenance services ($41,674.05), remote server monitoring ($193,518.25), and specialized consulting support. All delivery orders are structured as firm fixed-price contracts with no set-aside designations, indicating competitive procurement. The solicitation required the contractor to be an authorized Allscripts reseller capable of maintaining critical system availability and rapid response timeframes, with evaluation based on staff qualifications, technical approach, past performance, and cost. This contract structure provides the NIH Clinical Center flexibility to procure services responsive to operational demands while maintaining continuity with an established, proven vendor for mission-critical healthcare information systems.

Task orders

Task order Ordering agency Obligated Awarded
Annual license maintenance & remote monitoring services 75N98027F00001 Office of Logisitics and Acquisition Operations (NIH) $201,259
DBA SCM support - managed IT/outsourcing (altera #562529) from altera digital health INC:1367744 [26-007068] 75N98026F00011 Office of Logisitics and Acquisition Operations (NIH) $470,340
Electronic health record support services (altera #560963) from altera digital health INC:1367744 [26-007307] 75N98026F00009 Office of Logisitics and Acquisition Operations (NIH) $427,800
Sunrise medication manager and prescription writer 75N98026F00014 Office of Logisitics and Acquisition Operations (NIH) $89,401
Annual license maintenance & remote monitoring services 75N98026F00004 Office of Logisitics and Acquisition Operations (NIH) $370,896
SCM upgrade professional support from altera digital health INC:1367744 [26-008212] 75N98026F00012 Office of Logisitics and Acquisition Operations (NIH) $366,290
Altera #00000543, additional hours for MLM development services from altera digital health INC:1367744 [26-008584] 75N98026F00010 Office of Logisitics and Acquisition Operations (NIH) $55,660
Annual license maintenance & remote monitoring services 75N98026F00005 Office of Logisitics and Acquisition Operations (NIH) $36,846
SIS analytics 75N98026F00002 Office of Logisitics and Acquisition Operations (NIH) $112,043
Ad-hoc hours to be used for billable service calls and customization 75N98026F00007 Office of Logisitics and Acquisition Operations (NIH) $27,600
Annual license maintenance & remote monitoring services 75N98026F00003 Office of Logisitics and Acquisition Operations (NIH) $61,685
IMO 75N90026F00008 NIH Clinical Center $23,568
FMH MPE renewals 75N90026F00005 NIH Clinical Center $201,236
AI research POC project 75N98026F00001 Office of Logisitics and Acquisition Operations (NIH) $57,500
SCM annual maintenance 75N90026F00004 NIH Clinical Center $1,086,992
CPM maintenance 75N90026F00006 NIH Clinical Center $41,674
2BPRECISE subscriptions 75N90026F00003 NIH Clinical Center $120,058
Pois annual maintenance 75N90026F00002 NIH Clinical Center $272,738
Altera remote server monitoring 75N90026F00001 NIH Clinical Center $193,518
MLM consulting (balko) 75N90025F00016 NIH Clinical Center $372,600
SE proactive maintenance - NB 75N90025F00015 NIH Clinical Center $452,250
Renewal of the poir IR maintenance altera digital health INC:1367744 [25-008076] 75N90025F00013 NIH Clinical Center $436,803
Renewal of the poir IR maintenance altera digital health INC:1367744 [25-008074] 75N90025F00014 NIH Clinical Center $35,429
SIS analytics renewal 75N90025F00010 NIH Clinical Center $162,402
Procurement of altera capule ICU, DSM-5, himd, sched maintenance 75N90025F00012 NIH Clinical Center $59,312
CPM annual renewal 75N90025F00006 NIH Clinical Center $40,071
SCM maintenance renewal 75N90025F00007 NIH Clinical Center $1,045,184
FMH and health grid renewal 75N90025F00008 NIH Clinical Center $193,496
Procurement of altera IMO medical terminology module for cris 75N90025F00011 NIH Clinical Center $22,662
2 b precise annual maintenance 75N90025F00002 NIH Clinical Center $115,440
Pois (SIS) annual maintenance 75N90025F00003 NIH Clinical Center $272,738
Cris remote server monitoring services 75N90025F00001 NIH Clinical Center $186,075
Procurement of IT support and commodities. 75N90024F00021 NIH Clinical Center $460,000
Procurement of IT support and commodities. 75N90024F00020 NIH Clinical Center $246,680
SCM (cris) training for dcri employees 75N90025F00004 NIH Clinical Center $16,407
Procurement of IT support and commodities. 75N90024F00019 NIH Clinical Center $11,500
Altera digital health INC:1367744 [24-008577] 75N90024F00012 NIH Clinical Center $156,156
Procurement of IT maintenance support. 75N90024F00013 NIH Clinical Center $57,031
Altera digital health INC:1367744 [24-003376] sunrise clinical manager 75N90024F00009 NIH Clinical Center $1,004,985
My health & health grid subscription from altera digital health INC.:1367744 [24-004521] 75N90024F00005 NIH Clinical Center $185,996
Procurement of IT support. 75N90024F00002 NIH Clinical Center $111,137
Procurement of IT support. 75N90024F00001 NIH Clinical Center $238,558
Altera digital health INC:1367744 [23-013657] configuration and operation of the hyland interface for cris 75N90023F00013 NIH Clinical Center $19,320
Altera [23-012127] SCM MLM developer to assist the CC developers with task related to cris. 75N90023F00012 NIH Clinical Center $370,480
Altera [23-013789] ad-hoc consulting hours 75N90023F00014 NIH Clinical Center $23,000
Procurement of IT support. 75N90023F00011 NIH Clinical Center $1,031,749
Procurement of IT support. 75N90024F00003 NIH Clinical Center $349,664
Altera digital health INC:1367744 [24-003374] 75N90024F00008 NIH Clinical Center $38,530
Altera digital health INC:1367744 [24-008576] 75N90024F00016 NIH Clinical Center $34,066
Altera digital health INC:1367744 [24-010733] 75N90024F00017 NIH Clinical Center $420,003
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Transactions

Action Obligated Date
Exercise an Option P00006 $0
Exercise an Option P00005 · Annual license maintenance & remote monitoring services- option period 4 $0
Exercise an Option P00004 $0
Other Administrative Action P00003 $0
Exercise an Option P00001 $0
Other Administrative Action P00002 · Annual license maintenance & remote monitoring services- option year 1 $0
Original award Annual license maintenance & remote monitoring services $0

Quick answers

Who was awarded contract 75N90021D00030?

75N90021D00030 was awarded to Veradigm LLC by NIH Clinical Center (National Institutes of Health) on August 25, 2021.

How much is contract 75N90021D00030 worth?

Orders under 75N90021D00030 have obligated $19,622,249. Their combined current value, with exercised options, is $19,794,308. 75N90021D00030's own ceiling is $46,219,797. A single order can be worth up to $46,219,797.

How many orders have been placed under contract 75N90021D00030?

80 orders have been placed under 75N90021D00030, the latest on October 1, 2026.

Who can order from contract 75N90021D00030?

75N90021D00030 is a single award indefinite delivery contract. Only the awarding agency can place orders on it.

Was contract 75N90021D00030 competed?

The extent of competition for 75N90021D00030 was full and open competition. The government received 1 offer.

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