Genesys cloud for cloud-based contact center as a service (ccaas).

Active Awarded Last action

Contract number
1605TB26F00042
Awardee
Awarding agency
Obligated
$1,789,279

Award facts

Opportunity
  • 1605TB26Q00050 Solicitation number
Contract value 100% obligated
$1,789,278.86 Current and potential, with all options
Completion date 41% complete
Current and potential, with all options
Contracting staff
Funding agency
Office of the Chief Information Officer Office of the Assistant Secretary for Administration and Management, Department of Labor
NAICS code
541519 Other Computer Related Services
PSC
DA10 It And Telecom - Business Application/Application Development Software As A Service
Set-aside
No set-aside
Competition
Full and Open Competition · 2 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Reston, VA 20190, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

About this award

The Office of the Chief Information Officer issued a $1.79 million delivery order to Carahsoft Technology Corp on May 27, 2026, under the GSA-administered Solutions for Enterprise Wide Procurement V (SEWP V) GWAC for Genesys Cloud, a cloud-based contact center as a service (CCaaS) platform.

SEWP V is a governmentwide acquisition contract supporting commercial software, hardware, and IT professional services across federal agencies. Place of performance is Reston, VA. The order runs from May 27, 2026, through May 26, 2027, and is priced firm fixed price with no set-aside.

Quick answers

Who was awarded contract 1605TB26F00042?

1605TB26F00042 was awarded to Carahsoft Technology Corp by Office of the Assistant Secretary for Administration and Management (Department of Labor) on May 27, 2026.

How much is contract 1605TB26F00042 worth?

The government has obligated $1,789,279 on 1605TB26F00042.

Which agency awarded contract 1605TB26F00042?

Office of the Assistant Secretary for Administration and Management (Department of Labor) awarded 1605TB26F00042, with funding from Office of the Chief Information Officer (Office of the Assistant Secretary for Administration and Management).

Is contract 1605TB26F00042 an order under another contract?

Yes. 1605TB26F00042 is a delivery order under NNG15SC27B, a government wide acquisition contract (GWAC), on Solutions for Enterprise Wide Procurement V (SEWP V).

Was contract 1605TB26F00042 competed?

The extent of competition for 1605TB26F00042 was full and open competition. The government received 2 offers.

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