Servicenow workstreams release 3

Ended Awarded Last action

Contract number
2032H523F00138
Awardee
Awarding agency
Obligated
$18,824,393

Award facts

Contract value 37% obligated
  • $50,119,498.88 Current, with exercised options
  • $50,781,218.62 Potential, with all options
Completion date 100% complete
Current and potential, with all options
Set-aside
No set-aside
Competition
Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Reston, VA 20191, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Other Administrative Action P00014 -$25,000
Close Out P00013 -$0
Other Administrative Action P00012 $0
Supplemental Agreement for work within scope P00011 $0
Supplemental Agreement for work within scope P00010 $2,082,041
Supplemental Agreement for work within scope P00009 $2,458,421
Supplemental Agreement for work within scope P00008 -$969,688
Supplemental Agreement for work within scope P00007 $0
Supplemental Agreement for work within scope P00006 $0
Other Administrative Action P00005 $0
Other Administrative Action P00004 $0
Funding Only Action P00003 $25,000
Other Administrative Action P00002 $0
Funding Only Action P00001 $1,980,892
Original award $13,272,726
Show all 15

About this award

The Internal Revenue Service awarded a Delivery Order for ServiceNow Workstreams Release 3 to Intact Technology Inc. on February 2, 2023, with a ceiling value of approximately $50.8M and an ultimate completion date of December 31, 2024. This firm fixed-price delivery order, which carries no set-aside designation, represents the continuation of Intact Technology's substantial work supporting the IRS's enterprise IT service management and modernization initiatives. The work will be performed in Reston, Virginia, where Intact Technology maintains its headquarters. This delivery order is issued under Intact Technology's General Services Administration Federal Supply Schedule contract (47QTCA22D00B2), a multiple award vehicle effective through July 2027 that has generated substantial utilization across federal civilian agencies.

Intact Technology Inc., a for-profit IT software consulting and managed services provider, has established itself as a critical technology partner for the IRS, with prior major engagements including IT Service Management operations support valued at $18.57M and MicroFocus software support services exceeding $40M in cumulative value. The ServiceNow Workstreams Release 3 engagement aligns with the IRS's broader digital transformation objectives, leveraging Intact Technology's core competencies in IT service management, software licensing, infrastructure monitoring, and technology transformation initiatives. The contractor's federal portfolio extends beyond the IRS to include work with the Office of the Chief Information Officer, Pension Benefit Guaranty Corporation, National Institute of Environmental Health Sciences, and Center for Information Technology, demonstrating its established capacity to deliver complex IT solutions across multiple civilian agencies.

Quick answers

Who was awarded contract 2032H523F00138?

2032H523F00138 was awarded to Intact Technology Inc. by Internal Revenue Service (Department of the Treasury) on February 2, 2023.

How much is contract 2032H523F00138 worth?

The government has obligated $18,824,393 on 2032H523F00138. Its current value, with exercised options, is $50,119,499. Its potential value, with all options, is $50,781,219.

Is contract 2032H523F00138 an order under another contract?

Yes. 2032H523F00138 is a delivery order under GS35F0414R, a federal supply schedule, on Multiple Award Schedule (MAS).

Was contract 2032H523F00138 competed?

The extent of competition for 2032H523F00138 was full and open competition. The government received 1 offer.

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