Sevp telephony operations & management support
Active Awarded Last action
- Contract number
- 70CMSD22FR0000086
- Awardee
-
Avaya Federal Solutions, Inc. UEI NML3JFNVEAW6
- Awarding agency
-
Immigration and Customs Enforcement
Department of Homeland Security
- Obligated
- $3,508,807
Award facts
- Contract value 95% obligated
-
- $3,508,806.77 Current, with exercised options
- $3,686,975.80 Potential, with all options
- Completion date 84% complete
- Current and potential, with all options
- Contracting staff
- NAICS code
- 541513 Computer Facilities Management Services
- PSC
- DE01 IT and Telecom - End User: Help Desk; Tier 1-2, Workspace, Print, Output, Productivity Tools (Labor)
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 2 offers Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Vienna, VA 22180, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Exercise an Option | $356,338 | |
| Other Administrative Action | -$0 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $356,338 | |
| Supplemental Agreement for work within scope | $398,987 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $356,338 | |
| Other Administrative Action | $0 | |
| Original award | $2,040,805 |
About this award
Immigration and Customs Enforcement issued a delivery order to Avaya Federal Solutions, Inc., on August 2, 2022, with a ceiling value of $3.69 million under the GSA Multiple Award Schedule for telephony operations and maintenance support to the Student Exchange and Visitor Program through August 8, 2027.
The order supports stakeholder telephone assistance operations, a core requirement of SEVP's mission. Place of performance is Vienna, VA. Pricing is firm fixed price.
Under SCI reporting (FY2022–FY2025), the order invoiced $167 thousand across reported periods. Government-paid hourly rates derived from invoiced labor ranged from $0.00/hr in FY2022 to $181.62/hr in FY2024. Most recent labor footprint (FY2025) was 0.1 FTEs with no subcontractor engagement; Avaya self-performed all hours.
Quick answers
Who was awarded contract 70CMSD22FR0000086?
70CMSD22FR0000086 was awarded to Avaya Federal Solutions, Inc. by Immigration and Customs Enforcement (Department of Homeland Security) on August 2, 2022.
How much is contract 70CMSD22FR0000086 worth?
The government has obligated $3,508,807 on 70CMSD22FR0000086. Its potential value, with all options, is $3,686,976.
Is contract 70CMSD22FR0000086 an order under another contract?
Yes. 70CMSD22FR0000086 is a delivery order under GS35F0156V, a federal supply schedule, on Multiple Award Schedule (MAS).
Was contract 70CMSD22FR0000086 competed?
The extent of competition for 70CMSD22FR0000086 was full and open competition. The government received 2 offers.
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