Visitor experience analytics and continuous measurement

Ended Awarded Last action

Contract number
1333BJ18F00285010
Awardee
Awarding agency
Obligated
$1,547,019

Award facts

Contract value 100% obligated
$1,547,018.69 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Set-aside
No set-aside
Competition
Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Alpharetta, GA 30005, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action P25012 -$0
Supplemental Agreement for work within scope P22011 $86,153
Exercise an Option P22010 $371,771
Other Administrative Action P21009 $0
Exercise an Option P21008 $343,851
Supplemental Agreement for work within scope P20007 $197,331
Exercise an Option P20006 $167,213
Other Administrative Action P20005 $0
Other Administrative Action P20004 $0
Supplemental Agreement for work within scope P19003 $56,046
Other Administrative Action P19002 $0
Exercise an Option P19001 $163,934
Original award $160,720
Show all 13

About this award

This is a firm fixed-price delivery order awarded by the U.S. Patent and Trademark Office (USPTO) to Verint Americas Inc., a subsidiary of Verint Systems Inc., for Visitor Experience Analytics and Continuous Measurement services. The contract is part of the Professional Services Schedule (PSS) vehicle and has a ceiling value of $1,547,018.69. The work will be performed in Alpharetta, Georgia and the ultimate completion date is May 13, 2023. This contract does not have a set-aside designation, indicating it was competed in a full and open competition. Verint is a leading provider of customer engagement, security intelligence, and compliance solutions to federal agencies. The company has a history of federal contract awards for website assessment and improvement services, providing customer satisfaction measurement tools, usability studies, and data-driven recommendations to enhance online user experiences for agencies such as the National Gallery of Art, Smithsonian Institution, and Department of Justice.

Quick answers

Who was awarded contract 1333BJ18F00285010?

1333BJ18F00285010 was awarded to Verint Americas Inc. by US Patent and Trademark Office (Department of Commerce) on May 14, 2018.

How much is contract 1333BJ18F00285010 worth?

The government has obligated $1,547,019 on 1333BJ18F00285010.

Is contract 1333BJ18F00285010 an order under another contract?

Yes. 1333BJ18F00285010 is a delivery order under GS10F0044W, a federal supply schedule, on The Professional Services Schedule (PSS).

Was contract 1333BJ18F00285010 competed?

The extent of competition for 1333BJ18F00285010 was full and open competition. The government received 1 offer.

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