Delivery Order GS00Q14OADS123-VA77714F0465

This is a definitive firm-fixed-price contract awarded by the Veterans Integrated Service Network 22 (VISN 22) of the U.S. Department of Veterans Affairs (VA) to Innovation At Work Inc., a service-disabled veteran-owned small business (SDVOSB). The contract is for on-site telephone operator services at the San Diego VA Healthcare System, valued at $2,499,402.54 over the base period of 12 months and four 12-month option periods. The original solicitation was a sources sought notice to identify...

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 21 awarded Easier Communications, LLC a $1,500 firm fixed price purchase order to provide ratification for live access phone lines. As the prime contractor, Easier Communications will deliver the requested phone line services to support VHA programs in Fresno, California under the one-year contract running from December 2021 through December 2022. No subcontractors or set aside designations were...

The Department of Veterans Affairs Veterans Health Administration awarded a $545,023 firm fixed price purchase order to Career Management Associates of Iowa, LLC for switchboard operator services. The contract calls for one supervisor and one non-sighted operator available 24/7 to handle incoming calls and route callers at the Birmingham VA Medical Center in Alabama, as originally solicited. Historical monthly call volumes at the facility range from 45,000 to 65,000, with an abandonment rate...

This $303,625 firm-fixed-price purchase order was awarded to Easier Communications, LLC, a Service-Disabled Veteran-Owned Small Business (SDVOSB), to provide tele-town hall meeting services for the Department of Veterans Affairs (VA) Veterans Integrated Service Network (VISN) 22. The contract has an ultimate completion date of August 31, 2027. Easier Communications, a Denver-based telecommunications and virtual engagement solutions provider, has established itself as a trusted supplier of...

<p>The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 21 awarded a definitive, firm-fixed-price contract for telephone operator and switchboard services to Project Hired, a non-profit organization, for the VA Palo Alto, Central California, and San Francisco Health Care Systems. The contract is valued at $5,306,856.84 and runs through March 31, 2020. This contract was not set aside for any specific business type.</p>

Easier Communications, LLC will provide a virtual tele-town hall for the Department of Veterans Affairs' Veterans Health Administration Veterans Integrated Service Network 20 under a firm fixed-price purchase order valued at $20,855.00. The tele-town hall will take place in December 2023 to engage constituents in the Puget Sound region of Washington. No subcontractors or set aside designations were identified. The purchase order was awarded against an unspecified government wide acquisition...

The Department of Veterans Affairs Veterans Health Administration awarded a $2.4 million firm fixed price purchase order to Innovation At Work Inc. to provide switchboard operator services at the Hampton VA Medical Center in Hampton, Virginia. The contract has a base year and four option years of performance with a Service-Disabled Veteran-Owned Small Business set aside. Per the original solicitation, the prime contractor will provide 24/7 coverage of two to four operators per shift depending on...

<p>The Department of Veterans Affairs Veterans Health Administration awarded a Definitive Contract for Firm Fixed Price Telephone Operator Services to Project Hired, a non-profit organization, to provide services for the San Francisco Health Care System. The contract, valued at $322,371.48, does not have a set-aside designation and was awarded on April 1, 2017 with a completion date of September 30, 2017. The place of performance is in San Francisco, California.</p>

Easier Communications, LLC was awarded a firm fixed price purchase order by the Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 20 for tele-town hall services. The $15,600 contract is set aside for Service-Disabled Veteran-Owned Small Businesses and requires Easier Communications to provide a tele-town hall license and coordinate a dial-in event by June 7, 2022 in Seattle, Washington to facilitate Veteran engagement and interactive meetings for...

Quality Innovation, Inc. was awarded a $6,551,371.60 firm fixed price definitive contract by the Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 10 to provide Vet Center Call Center (VCCC) operations support services. The original solicitation sought proposals to handle 30% of the VCCC's monthly average 8,000 calls through three daily shifts totaling over 200,000 hours of support from September 2023 through September 2028, utilizing VA...