Definitive Contract 36C26222C0183
- Not listed
- This is a firm fixed-price purchase order contract awarded by the Veterans Integrated Service Network 22 (VISN 22), a civilian agency within the Department of Veterans Affairs (VA), to Innovation At Work Inc., a minority-owned, veteran-owned, and service-disabled veteran-owned small business. The contract is for work order desk clerk services, specifically on-site telephone operator services, with a ceiling value of $2,588,000.00 and a period of performance through March 15, 2029. The contract...
- This is a firm-fixed-price purchase order contract awarded by the Department of Veterans Affairs (VA) to Innovation At Work Inc., a minority-owned, veteran-owned, and service-disabled veteran-owned small business. The contract is for switchboard operator services at the VA Medical Center in New Orleans, Louisiana. The contract has a ceiling value of $4,455,597.12 and a completion date of September 30, 2026. It was awarded on October 8, 2021, with an initial one-year base period and four one-year...
- This is a $1,936,831.68 firm fixed-price purchase order contract awarded by the Department of Veterans Affairs (VA) Gulf Coast Veterans Health Care System (GCVHCS) to Innovation At Work Inc., a Service-Disabled Veteran-Owned Small Business (SDVOSB). The contract provides switchboard operator services at the GCVHCS facility in Biloxi, Mississippi for a period ending on September 30, 2029. The original solicitation was a sources sought notice seeking information from SDVOSBs or small businesses...
- The Department of Veterans Affairs Veterans Health Administration awarded a firm-fixed-price definitive contract to Innovation At Work Inc., a Service-Disabled Veteran-Owned Small Business (SDVOSB), to provide switchboard operation services at the Atlanta VA Medical Center and a satellite office in Decatur, Georgia. The $3,674,366.74 contract has a completion date of April 30, 2025. Innovation At Work Inc. is a minority-owned, veteran-owned business that has previously provided various...
- <p>The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 21 awarded a definitive, firm-fixed-price contract for telephone operator and switchboard services to Project Hired, a non-profit organization, for the VA Palo Alto, Central California, and San Francisco Health Care Systems. The contract is valued at $5,306,856.84 and runs through March 31, 2020. This contract was not set aside for any specific business type.</p>
- The Department of Veterans Affairs (VA) awarded a $698,815.68 firm-fixed price purchase order contract to Innovation At Work Inc., a minority-owned, veteran-owned, and service-disabled veteran-owned small business. The contract is for telephone answering services at the Joseph Maxwell Cleland Atlanta VA Medical Center, including 24/7 switchboard coverage, call processing, emergency response, and patient/staff locator services. The contract has a base period from May 1, 2025, to April 30, 2026,...
- The Department of Veterans Affairs Veterans Health Administration awarded a $2.4 million firm fixed price purchase order to Innovation At Work Inc. to provide switchboard operator services at the Hampton VA Medical Center in Hampton, Virginia. The contract has a base year and four option years of performance with a Service-Disabled Veteran-Owned Small Business set aside. Per the original solicitation, the prime contractor will provide 24/7 coverage of two to four operators per shift depending on...
- This is a definitive contract awarded by the Veterans Integrated Service Network 21 (VISN 21), a civilian agency within the U.S. Department of Veterans Affairs (VA), to Project Hired, a non-profit organization. The contract is for telephone operator services for the VA Central California Health Care System and has a firm fixed price of $1,006,814.04 with a period of performance ending on March 31, 2017. The contract was awarded on October 1, 2015 and does not have a set-aside designation.
- The Department of Veterans Affairs (VA) Veterans Health Administration, Veterans Integrated Service Network 6, awarded a sole source contract to Innovation At Work Inc., a Service-Disabled Veteran-Owned Small Business (SDVOSB), for Switchboard Operator services to support the Hampton VA Medical Center in Hampton, Virginia. The contract has a period of performance from October 1, 2024 through September 31, 2025 and a ceiling value of $950,381.10. The required services include receiving,...
- <p>This is a firm fixed-price purchase order contract awarded by the Veterans Integrated Service Network 21 (VISN 21), a civilian agency within the U.S. Department of Veterans Affairs, to Project Hired, a non-profit organization. The contract is for telephone operator services and has a ceiling value of $928,083.78. The contract was awarded on October 1, 2015, with a period of performance ending on March 31, 2017. This contract does not have a set-aside designation.</p>
This is a definitive firm-fixed-price contract awarded by the Veterans Integrated Service Network 22 (VISN 22) of the U.S. Department of Veterans Affairs (VA) to Innovation At Work Inc., a service-disabled veteran-owned small business (SDVOSB). The contract is for on-site telephone operator services at the San Diego VA Healthcare System, valued at $2,499,402.54 over the base period of 12 months and four 12-month option periods. The original solicitation was a sources sought notice to identify qualified SDVOSB or veteran-owned small business (VOSB) sources under NAICS code 561421 - Telephone Answering Services. The contract requires the contractor to provide 24/7 switchboard services, including all holidays, to handle over 30,000 calls per month with a 15-second average speed of answer.
Name | Description | Solicitation Number | FederalAgency | Type | PostedDate |
|---|---|---|---|---|---|
R426--Onsite Telephone Operators - San Diego VA Healthcare System | 36C26222Q0919 | Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 22 | Pre-Solicitation 1/3 | 5/17/22, 10:58 AM | |
R426--Onsite Telephone Operators - San Diego VA Healthcare System | 36C26222Q0919 | Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 22 | Solicitation 2/3 | 7/13/22, 4:52 PM | |
R426--On-Site Switchboard Operator Services - SD Base Year | 36C26222Q0919 | Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 22 | Award Notice 3/3 | 8/22/22, 2:52 PM |
Mod # | Description | ReasonForModification | Federal Obligation | Date |
|---|---|---|---|---|
| P00005 | Exercise an Option | $554.2k | 6/26/25 | |
| P00004 | Exercise an Option | $514.7k | 9/17/24 | |
| P00003 | Funding Only Action | ($19k) | 5/10/24 | |
| P00002 | Exercise an Option | $483.1k | 8/9/23 | |
| P00001 | Other Administrative Action | $0 | 10/18/22 |