"""" requirement is for 500 bilingual call agent turnkey call center valued at $92,631,000 in response to (hurricanes harvey, irma, and maria.
Ended Definitive Contract Awarded Last action
- Contract number
- HSFETX17C0202
- Awardee
-
At&T Enterprises, LLC UEI MNALR8D818N7
- Awarding agency
-
FEMA Community Survivor Assistance Section
Federal Emergency Management Agency, Department of Homeland Security
- Obligated
- $2,897,078
Award facts
- Opportunity
-
- HSFETX17R0203 Solicitation number
- Turnkey Call Center & 500 Bilingual Call Agents Award Notice · Posted Oct 3, 2017
- Contract value 4% obligated
-
- $2,897,078.38 Current, with exercised options
- $67,513,478.38 Potential, with all options
- Completion date 100% complete
-
- Current, with exercised options
- Potential, with all options
- NAICS code
- 561320 Temporary Help Services
- PSC
- R702 Support- Management: Data Collection
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 1 offer Negotiated Proposal / Quote
- Pricing
- Labor Hours
- Place of performance
- Vienna, VA 22124, USA
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Close Out | -$17,946,922 | |
| Exercise an Option | $10,422,000 | |
| Original award | $10,422,000 |
About this award
The U.S. Federal Emergency Management Agency (FEMA) awarded a definitive contract to AT&T Corp. valued at $92,631,000 for a 500-person bilingual call center in response to Hurricanes Harvey, Irma, and Maria. The contract, which is a labor hours type, has a potential value of $67,513,478.38 and a completion date of June 2, 2018. The contract was awarded on September 30, 2017 and did not have a small business set-aside. AT&T's Government Solutions Division is the prime contractor, and the call center services are being provided from AT&T's facilities in Vienna, Virginia.
Quick answers
Who was awarded contract HSFETX17C0202?
HSFETX17C0202 was awarded to At&T Enterprises, LLC by FEMA Community Survivor Assistance Section (Federal Emergency Management Agency) on September 30, 2017.
How much is contract HSFETX17C0202 worth?
The government has obligated $2,897,078 on HSFETX17C0202. Its potential value, with all options, is $67,513,478.
Was contract HSFETX17C0202 competed?
The extent of competition for HSFETX17C0202 was full and open competition. The government received 1 offer.
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