Calm help desk oagm seeks a contractor to provide help desk support services and deliver exceptional customer service to the centers for medicare and medicaid services (CMS) comprehensive…
Ended Definitive Contract Awarded Last action
- Contract number
- 75FCMC20C0015
- Awardee
-
Skyward It Solutions, LLC UEI JHH5NXX58DM4
- Awarding agency
-
Centers for Medicare and Medicaid Services
Department of Health and Human Services
- Obligated
- $3,164,581
Award facts
- Contract value 99% obligated
-
- $3,164,580.94 Current, with exercised options
- $3,189,545.74 Potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- NAICS code
- 561422 Telemarketing Bureaus and Other Contact Centers
- PSC
- D321 It And Telecom- Help Desk
- Set-aside
- No set-aside
- Competition
- Not Competed · 1 offer Only One Source
- Pricing
- Firm Fixed Price
- Place of performance
- Potomac, MD 20854, USA
- Legislative mandates
-
- Employment Eligibility Verification (E-Verify) FAR subpart 22.18
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Close Out | -$2,213 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $767,472 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $626,682 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $608,429 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $590,708 | |
| Original award | $573,503 |
Show all 15
About this award
This is a definitive, firm-fixed price contract awarded by the Centers for Medicare and Medicaid Services (CMS) to Skyward IT Solutions, LLC, a minority-owned small disadvantaged business, to provide help desk support services and deliver exceptional customer service to CMS Comprehensive Acquisition Lifecycle Modernization (CALM) users. The contract, which has a ceiling value of $3,189,545.74, will run through March 31, 2025. Skyward IT Solutions is a certified 8(a) Program participant and holds several significant federal contract Indefinite Delivery Vehicles (IDVs), including the $50 billion 8(a) STARS III Governmentwide Acquisition Contract, demonstrating the company's strategic positioning within the federal marketplace to provide comprehensive IT solutions across multiple agencies.
Description
Calm help desk oagm seeks a contractor to provide help desk support services and deliver exceptional customer service to the centers for medicare and medicaid services (CMS) comprehensive acquisition lifecycle modernization (calm) users.the help DE
Quick answers
Who was awarded contract 75FCMC20C0015?
75FCMC20C0015 was awarded to Skyward It Solutions, LLC by Centers for Medicare and Medicaid Services (Department of Health and Human Services) on April 1, 2020.
How much is contract 75FCMC20C0015 worth?
The government has obligated $3,164,581 on 75FCMC20C0015. Its potential value, with all options, is $3,189,546.
Was contract 75FCMC20C0015 competed?
The extent of competition for 75FCMC20C0015 was not competed. The government received 1 offer.
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