This is a $69,969.60 BPA call order awarded by the Federal Emergency Management Agency (FEMA) to Itcon Services LLC, a minority-owned small disadvantaged business. The purpose is to establish call center support for FEMA disaster response efforts under the agency's Outsourced Contact Center Contract. The contract has no set-aside designation and was awarded as part of FEMA's BPA with Itcon Services, which provides turnkey call center services worth up to $217 million. Itcon Services...
This is a call order against a Federal Emergency Management Agency (FEMA) Blanket Purchase Agreement (BPA) for the FEMA Outsourced Contact Center Contract, in support of FEMA's helpdesk. The $1,151,337.08 contract was awarded on January 1, 2025 to Itcon Services LLC, a minority-owned, self-certified small disadvantaged business, and will run through June 30, 2027. Itcon Services provides a range of IT services to federal agencies, including web hosting, application development, and...
This federal contract award establishes a Blanket Purchase Agreement (BPA) with Itcon Services LLC, a minority-owned, self-certified small disadvantaged business, to provide turnkey call center support and temporary call agents for the Federal Emergency Management Agency (FEMA). The $7,788,336.06 contract has an ultimate completion date of August 22, 2023. Itcon Services was awarded this task order through the Multiple Award Schedule (MAS) contract vehicle, which allows federal agencies to...
This federal contract award, with ID 70FBTX21A00000002|70FBTX24F00000010, is a Blanket Purchase Agreement (BPA) Call Order against the Federal Emergency Management Agency's (FEMA's) BPA Outsourced Contact Center Contract. The purpose is to provide surge call center support for FEMA's disaster response efforts in Michigan. The contract has a ceiling value of $26,791,957.00 and a period of performance through December 26, 2024. The prime contractor is Itcon Services LLC, a minority-owned,...
This is a Blanket Purchase Agreement (BPA) call order awarded by the Federal Emergency Management Agency (FEMA) to Itcon Services LLC, a minority-owned small disadvantaged business, to provide turnkey call center support and temporary call agents for FEMA's COVID-19 Funeral Assistance program. The $59,452,640.00 contract was awarded on February 27, 2023 and has an ultimate completion date of February 26, 2026. Itcon Services is the prime contractor and will draw from their existing $217...
This is a call order awarded by the Federal Emergency Management Agency (FEMA) under their Blanket Purchase Agreement (BPA) for Outsourced Contact Center Contract. The purpose is to provide contact center support for FEMA's disaster response efforts. The contract is a Labor Hours pricing type with a ceiling value of $149,614.96 and a period of performance through February 1, 2025.
The prime contractor is Itcon Services LLC, a minority-owned, self-certified small disadvantaged business. Itcon...
This federal contract award, with an ID of 70FBTX21A00000002|70FBTX25F00000025, is for OC3 CALL ORDER 15, issued by the Federal Emergency Management Agency (FEMA), a civilian agency. The $28,378,500.00 Blanket Purchase Agreement (BPA) call order was awarded to Itcon Services LLC, a minority-owned, self-certified small disadvantaged business, and does not have a set-aside designation. The contract is under FEMA's $217 million single-award BPA with Itcon Services to provide turnkey call center...
This is a Task Order awarded by the Federal Emergency Management Agency (FEMA) to Itcon Services LLC, a minority-owned, self-certified small disadvantaged business. The $1,380,898.09 Task Order is for turnkey call center support and temporary call agents to support FEMA's disaster response efforts, including COVID-19 funeral assistance. It was issued under Itcon Services' existing $217 million single-award Blanket Purchase Agreement with FEMA for call center support services. The Task Order...
The Federal Emergency Management Agency (FEMA) awarded a $285,586.02 call order contract to Itcon Services LLC, a minority-owned small disadvantaged business, for outsourced contact center support services. The contract is a task order under FEMA's Outsourced Contact Center Contract (OC3) program, which provides turnkey call center operations and temporary call agents to support FEMA's disaster response efforts, including COVID-19 funeral assistance. Itcon Services has a solid track record of...
This federal contract award establishes a call order against FEMA's Outsourced Contact Center Contract (OC3) Blanket Purchase Agreement (BPA) for Program Management Oversight (PMO) services. The $24,041.11 labor-hour contract was awarded to Itcon Services LLC, a minority-owned, small disadvantaged business. Itcon Services is a prime contractor on multiple Indefinite Delivery Vehicles (IDVs) with various civilian agencies, providing IT services including web hosting, application development,...