BPA Call 70FBTX21A00000002-70FBTX24F00000010
Award Date 4/1/24
Potential Completion Date 10/16/25
Potential Value $16M
Funding Federal Agency
Contracting Federal Agency
Awardee
Ultimate Awardee
Not listed NAICS Category
PSC Category
Set-Aside Type
No Set-Aside Used
Federal Contract Vehicle
Extent Competed
Full and Open Competition
Major Defense Program
Not listed Pricing Type
Labor Hours
Place of Performance
Vienna, VA 22180, USA
Solicitation Procedures
Multiple Award, Fair Opportunity
Number Of Offers Received
Not listed
Legislative Mandate
Clinger Cohen Act
National Interest Action
Not listed Research Type
Not listed Primary Consortia Member
Not listed Similar Awards
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- This federal contract award is a call order against the Federal Emergency Management Agency's (FEMA) Blanket Purchase Agreement (BPA) for Outsourced Contact Center Contract. The purpose is to support FEMA's disaster response efforts for its Program Management Office (PMO) Duty-Readiness 2024 initiative. The contract was awarded to Itcon Services LLC, a minority-owned, self-certified small disadvantaged business located in Vienna, Virginia. Itcon Services specializes in providing IT services,...
- This is a call order contract awarded by the Federal Emergency Management Agency (FEMA) to Itcon Services LLC, a minority-owned small disadvantaged business located in Vienna, Virginia. The purpose of the contract is to provide outsourced contact center support services in support of FEMA's disaster response efforts under the agency's Blanket Purchase Agreement (BPA) for this service. The contract has a total ceiling value of $149,614.96 and covers the period from the award date of April 17,...
- This is a call order under a Blanket Purchase Agreement (BPA) awarded by the Federal Emergency Management Agency (FEMA) to Itcon Services LLC, a minority-owned small disadvantaged business, for turnkey call center support and temporary call agents. The $1,380,898.09 ceiling value contract has a place of performance at Fort Lesley J. McNair in Washington, D.C. and a period of performance ending on December 15, 2021. Itcon Services LLC is an experienced federal contractor that has supported FEMA's...
- This federal contract award, valued at $7,788,336.06, was issued by the Federal Emergency Management Agency (FEMA) to Itcon Services LLC, a minority-owned, small disadvantaged business located in Vienna, Virginia. The contract is for a Blanket Purchase Agreement (BPA) call to provide turnkey call center support and temporary call agents. This contract is part of a larger $217 million single-award BPA that Itcon Services holds with FEMA for call center support. The contract does not have a...
- The Federal Emergency Management Agency (FEMA) awarded a $285,586.02 call order contract to Itcon Services LLC, a minority-owned small disadvantaged business, for outsourced contact center support services. The contract is a task order under FEMA's Outsourced Contact Center Contract (OC3) program, which provides turnkey call center operations and temporary call agents to support FEMA's disaster response efforts, including COVID-19 funeral assistance. Itcon Services has a solid track record of...
- The Federal Emergency Management Agency (FEMA) has awarded a call order modification to Itcon Services LLC to extend outsourced contact center operations for 36 days, with a ceiling value of $60.3 million and an ultimate completion date of November 30, 2025. This award, issued on November 8, 2024, is structured as a Blanket Purchase Agreement (BPA) call order under the Multiple Award Schedule (MAS) with labor-hour-based pricing. No set-aside designation was utilized for this award. Itcon...
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