The Ascent Group, Inc.

Athens, GA

UEI
J72ZSYBDWC91
CAGE
9CBH1
Primary NAICS
541618 Other Management Consulting Services
SAM.gov registration
Active through

Company facts

SBA certifications
Women-Owned Small Business
· Current
HUBZone Firm
· Current
Self-certified in SAM.gov
  • Self Certified Small Disadvantaged Business
  • For Profit Organization
  • Joint Venture Women Owned Small Business
  • Woman Owned Small Business
  • Woman Owned Business
  • Self-Certified HUBZone Joint Venture
  • Subchapter S Corporation
Entity structure
Corporate Entity (Not Tax Exempt)
Other NAICS codes in SAM.gov
SAM.gov registration date
Physical address
120 River Oak Way, Athens, GA 30605, USA
Website
ascentgroup.com
Founded
1989
Employees
1-10
Estimated annual revenue
$0-$1M
Industry
  1. Industrials
  2. Commercial & Professional Services
  3. Professional Services
  4. Consulting
SIC code
87 Engineering & Management Services
Profiles

Registration and certifications come from SAM.gov and the SBA; company details from public web sources. Updated .

SBA capabilities narrative

From the vendor's SBA profile

The Ascent Group, Inc. is a management consulting firm specializing in improving the customer experience through diagnostic assessments, benchmarking, best practice discovery, and business process improvement.

With more than 25 years of utility consulting experience, our firm brings a broad depth of customer service improvement and best practices knowledge and is capable of both independent perspective combined with flexible and responsive delivery of consulting services.

We provide custom benchmarking and best practice discovery services to companies. Past projects have explored such topics as IVR self-service technologies to broader studies of customer service operating functions, including: Contact Centers, Credit Issuance, Revenue Recovery, Billing, and Remittance Processing.

We also conduct primary research. Topics explored include first contact resolution, call quality management, self-service, contact center strategies, eService, and field service delivery.

Quick answers

Is The Ascent Group, Inc. registered in SAM.gov?

Yes. The Ascent Group, Inc.'s SAM.gov registration is active through April 8, 2027.

Which SBA certifications does The Ascent Group, Inc. hold?

The Ascent Group, Inc. holds Women-Owned Small Business and HUBZone Firm certifications from the SBA.

On GovTribe

See The Ascent Group, Inc.'s full federal record

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