Groupware Incorporated
Vancouver, WA Doing business as Isupport Software
- UEI
- DAUMLTU5BGK1
- CAGE
- 1C2L3
- Primary NAICS
- 513210 Software Publishers
- SAM.gov registration
- Active through
Company facts
- Self-certified in SAM.gov
- Entity structure
- Corporate Entity (Not Tax Exempt)
- SAM.gov registration date
- Physical address
- 7201 SE Topper Dr, Vancouver, WA 98664, USA
- Website
- isupport.com
- Founded
- 1992
- Employees
- 11-50
- Estimated annual revenue
- $1M-$10M
- Industry
-
- Information Technology
- Software & Services
- Internet Software & Services
- SIC code
- 73 Business Services
- Profiles
Registration and certifications come from SAM.gov and the SBA; company details from public web sources. Updated .
Contract obligations by fiscal year
| Fiscal year | Obligated |
|---|---|
| FY2027 To date | $0 |
| FY2026 | $0 |
| FY2025 | $17,400 |
| FY2024 | $17,400 |
| FY2023 | $34,800 |
Contract awards
| Award | Agency | Obligated | Awarded |
|---|---|---|---|
| Isupport software for nceh/atsdr service desk | CDC Pittsburgh | $52,200 | |
| Isupport | CDC Pittsburgh | $17,400 | |
| Enterprise license and single instance maintenance renewal | CDC Pittsburgh | $19,800 | |
| Isupport | CDC Pittsburgh | $16,900 | |
| Software licenses for isupport enterprise - renewal | CDC Pittsburgh | $18,300 |
Latest 5 listed here. See the rest on GovTribe.
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| Zendesk, Inc. | San Francisco, CA | 518210 Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services |
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About the company
Groupware Inc., doing business as Isupport Software, is a U.S. company that provides IT Help Desk software to manage complex business processes. Isupport Software offers features such as email, chat, rules, web, mobile, ITIL, reports and more to support technical and administrative services.
Groupware Inc. has received multiple federal contract awards from the Department of Health and Human Services' Centers for Disease Control and Prevention to provide Isupport enterprise software licenses, renewal, maintenance and support services. These sole source awards enable continued compatibility, integration and support across CDC and National Center for Environmental Health/Agency for Toxic Substances and Disease Registry information systems. Additional federal contracts were awarded by the Department of Commerce's National Oceanic and Atmospheric Administration for annual renewal of Isupport software to support the NOAA Office of the Chief Information Officer service desk. The contract awards were primarily fixed price purchase orders, with no set asides designated. The Isupport software and services have supported IT help desk functions for both CDC and NOAA through 2023, with options to extend through 2028.
Quick answers
Is Groupware Incorporated registered in SAM.gov?
Yes. Groupware Incorporated's SAM.gov registration is active through January 6, 2027.
How much has Groupware Incorporated received in federal contracts?
Federal contracts obligated $17,400 to Groupware Incorporated in fiscal year 2025 and $69,600 in fiscal years 2023 through 2027.
What is Groupware Incorporated's most recent federal award?
Groupware Incorporated's most recent federal contract award is Isupport software for nceh/atsdr service desk (75D30123P17056), from CDC Pittsburgh, on June 30, 2023.
On GovTribe
See Groupware Incorporated's full federal record
- Federal contract awards
- Funding analysis by agency, NAICS and set-aside
- Similar vendors