Estes Hearing

Estes Hearing, a woman-owned small business limited liability company based in Nixa, Missouri, delivers audiology services exclusively to the Department of Justice's Bureau of Prisons as a prime contractor on a single-award indefinite-delivery contract. The vendor operates solely as a prime (100% of recent awards) under full-and-open competition with no set-aside designation, competing on specialized healthcare capability rather than SBA status.

Estes Hearing's federal footprint consists of a single customer relationship spanning nearly two decades. The Department of Justice's Medical Center for Federal Prisoners Springfield accounts for 28 of 29 recent awards with combined potential value of $773 thousand. The vendor has maintained this relationship since October 2009, demonstrating sustained expertise in specialized audiology services for federal correctional healthcare. The current underlying indefinite-delivery contract, awarded April 2, 2024, carries a ceiling of $158,041 through March 31, 2029, and structures work at approximately one four-hour audiology session monthly or as clinically necessary. Since the IDC award, the contracting office has issued delivery orders ranging from $654 to $27,131, with most orders spanning six-month performance periods. Representative recent work includes a $27,131 delivery order for October 2024 through September 2025, a $17,140 order for April through September 2025, a $6,841 order for November 2025, and an $8,596 order for April 2026. All work includes hearing examinations, evaluations, hearing aid fittings, and related medical supplies and adjustments for both federal employees and inmate patients.

Place of performance is the Medical Center for Federal Prisoners in Springfield, Missouri, with administrative support in Nixa. The vendor's service delivery model is tightly constrained: the government owns all medical records and maintains payment via electronic funds transfer under firm-fixed-price terms. Four prior indefinite-delivery contracts preceded the current vehicle, running from October 2017 through March 2024, with delivery-order activity showing consistent month-to-month demand. Recent awards trajectory shows four delivery orders issued in 2026 (as of mid-July) following two in 2025 and three in 2024, reflecting steady operational healthcare requirements at the facility. No recompete exposure or subcontract activity is present in the source; the vendor performs all work directly and has no secondary customer relationships in federal contracting.