WEB HOSTING EMD

The South Carolina Adjutant General's Office, specifically the Emergency Management Division (SCEMD), is seeking a comprehensive web hosting services contractor through an Invitation for Bid (IFB) for its existing Umbraco content management system website at www.scemd.org. The procurement requires a single contractor to provide managed web hosting services, including content management server infrastructure, load-balanced public-facing servers, and a content delivery network capable of handling over one million hits per minute during emergency operations. Critical requirements include hosting infrastructure in a FedRAMP-authorized environment with minimum Moderate JAB authorization for Infrastructure as a Service (IaaS) and Platform as a Service (PaaS), full redundancy with failover capability, and 24/7/365 support via phone and support portal. Additional technical specifications mandate daily backups with one-year retention, firewall and malware protection, two-factor authentication, data encryption, minimum 10 Gbps redundant internet connectivity, and a Recovery Time Objective of 4 hours or less. The solicitation timeline includes question submissions due by April 22, 2021 at 10:00 AM, bid submissions due May 1, 2021 at 10:00 AM, and award notification projected for May 7, 2021. The contract will be awarded to the lowest responsible and responsive bidder, with an initial one-year term and four potential one-year renewal options.

Vendors must be registered South Carolina contractors and may claim resident contractor or resident subcontractor preferences if meeting statutory requirements. The procurement specifically requires contractors to provide Disaster Recovery, Contingency, and Incident Response plans compliant with NIST 800-53 guidelines, validated by a Third Party Assessor. Contractors must submit their FedRAMP Security System Plan and package identification number for verification, with a critical stipulation that cloud-hosted solutions resold through third-party providers are not acceptable; the contractor must directly own, manage, and maintain the FedRAMP-authorized hosting environment. Pricing will be structured as a fixed unit price per year for website hosting services, with potential one-time implementation charges included in the first-year pricing. The delivery and performance location is the Emergency Management Division at 2779 Fish Hatchery Road, West Columbia, SC 29172. While no specific budget range was disclosed, the contract allows for annual pricing with potential implementation costs, covering a maximum contract period from August 25, 2021 through August 24, 2026.