Water Treatment Service

Salisbury University is requesting proposals for comprehensive water treatment maintenance services, emergency repair services, and on-call work for all water treatment systems owned by the university, with proposals due September 15, 2026, and a mandatory pre-proposal conference and site visit on August 17, 2026 at 9:00 a.m.

The scope covers maintenance and emergency repair for steam boiler systems, closed recirculation hot water heat systems, closed recirculating dual temperature systems, cooling tower systems, chilled water systems, ice thermal storage systems, closed loop geothermal systems, and reverse osmosis systems across 19 campus buildings. Contractors must conduct minimum bi-monthly site visits scheduled at least 10 days apart, provide laboratory testing and analysis within 48 hours, deliver written service reports within 3 business days of each visit, and conduct annual training of at least 10 hours for university personnel. Reverse osmosis loop disinfection and UV preventive maintenance services must be performed in December/January annually.

Minimum qualifications include five years' experience in full-service water treatment for boiler and cooling systems, three customer references with contracts of similar size and scope (minimum $15,000 annually), and key technical personnel with five years' relevant experience and science or engineering degrees. All personnel must hold appropriate licenses and certifications, with Material Safety Data Sheets required for all chemicals.

The contract term runs from the Notice to Proceed (projected October 1, 2026) through June 30, 2031, with potential month-to-month extension up to 12 months if a new award is not made by expiration. Pricing must be submitted monthly by building/location for five separate contract periods. Contractors must provide hourly rates for technicians (regular and emergency/overtime) and specify a percentage markup on supplies not to exceed 20 percent; parts and materials are billed at actual cost plus the contracted markup, with the university retaining the option to purchase parts exceeding $100 directly. Subcontracting is prohibited without prior university approval; any approved subcontractor markups are capped at 8 percent. Questions are due September 1, 2026 at 4:00 p.m. Proposals must be submitted as separate technical and price documents via Bid Locker, including company profile, firm experience documentation, and key personnel forms.