Transportation Management Center (TMC) Operations

The Greater Miami Expressway Agency (GMX) is requesting bids for Transportation Management Center (TMC) operational support staffing at the SunGuide TMC in Miami, Florida under ITB 26-13, with bids due July 31, 2026 at 2:00 p.m. Eastern Time. A 10% Small Business Participation Requirement applies and must be demonstrated prior to contract execution using certified small businesses.

The scope requires the contractor to provide operational support staff for Assistant Manager, Shift Supervisor, and Operator positions supporting integrated traffic operations for GMX, the Florida Department of Transportation District VI, the Florida Highway Patrol Troop E Dispatch, and the City of Miami Beach. The contractor must deliver all required training, reference checks, law enforcement clearances, background checks, and criminal record checks. Staff must comply with the GMX TMC Standard Operating Guidelines (SOG), which may be updated at GMX's discretion. The contractor must submit weekly timesheets documenting man-hours accrued, with only hours for Assistant Manager, Shift Supervisors, and Operators performing outlined tasks counting toward payment. The contractor must make staff schedules available monthly for GMX TMC Manager assessment and oversight.

The Engineer's Estimate is $9,508,330 over a five-year initial term with an optional one-year renewal available if the contractor receives an "Excellent" rating in the final Contract Performance Evaluation. The contract location is 1001 NW 111th Avenue, Miami, Florida 33172.

Bidders must have completed at least one TMC staffing assignment within the last five years as prime or subcontractor with GMX, FDOT, other Florida counties, municipalities, expressway authorities, or similar agencies in other states. At least 60 percent of work must be performed by the contractor's full-time employees, with no more than 40 percent by subcontractors. Each bid package must include a Bid Guaranty of not less than 5% of the Total Bid amount in the form of a certified check or Bid/Proposal Bond. Bidders must be authorized to do business in Florida, comply with E-Verify, and meet all state statutory compliance requirements.

The non-mandatory pre-bid conference is July 7, 2026 at 10:00 a.m. at GMX Headquarters. Written questions are due July 10, 2026 at 5:00 p.m., with responses due July 15, 2026. Board approval of contract award is anticipated for August 2026, with Notice to Proceed expected in August 2026. GMX reserves the right to negotiate with the lowest responsive and responsible bidder on specific items to mitigate exposure for quantity overruns.