The university of new mexico hospital ("unmh") is requesting to procure microsoft powershare hosted services (“powershare”), including hosted cloud services, implementation services, professional services, software maintenance, technical support, training

The University of New Mexico Hospital is procuring Microsoft PowerShare Hosted Services, a cloud-based medical image exchange platform, under a proposed sole-source purchase from Nuance Communications, Inc., with proposals due July 29, 2026. The sole-source justification rests on the proprietary nature of Microsoft PowerShare software and compatibility requirements with UNMH's existing Microsoft PowerScribe reporting and radiology infrastructure.

The scope encompasses hosted cloud services, implementation services, professional services, software maintenance, technical support, and training. Implementation includes project management, workflow analysis, integration with existing PowerScribe, Picture Archiving and Communication System (PACS), and Radiology Information System (RIS), Single Sign-On configuration, and administrator and end-user training. The platform is designed to enable secure electronic exchange of diagnostic imaging studies, radiology reports, and clinical information among healthcare organizations, imaging centers, physicians, and patients.

The initial subscription term is 36 months, supporting approximately 18,000 imaging transactions annually (1,500 per month). The total procurement amount for the initial term is $124,000, comprising $39,600 in annual hosted services fees and $6,000 in professional services. The contract structure accommodates multiple purchase orders and term extensions under a Multi-Term Contract framework, with renewal options subject to New Mexico Statutes Annotated Section 13-1-150.

UNMH justifies sole sourcing based on the need to replace an expiring LifeImage platform while minimizing operational disruption and implementation costs. The hospital determined that alternative medical image exchange solutions would require substantial interface development, workflow redesign, cybersecurity assessments, and staff retraining, resulting in significantly increased costs and longer implementation timelines. The sole-source form will be posted on the UNM Sunshine Portal and the New Mexico Procurement website for 30 days prior to purchase.