Televic On Board System Maintenance

Sound Transit, a public transportation agency in Washington State, is issuing a Notice of Intent to Award a Noncompetitive, Negotiated Contract for Televic onboard system maintenance, support, and hosting services. This procurement covers comprehensive maintenance and support for the proprietary Televic onboard passenger information system deployed across Sound Transit's Sounder and Siemens ST2 Link fleet. Key deliverables include maintenance efforts for the LiveCoM Suite software, 24/7 helpdesk support resources with assigned customer contacts, follow-up and reporting services, hosting fees, and operational management of the hosting environment with continuous monitoring capabilities. Sound Transit is exercising its authority under Resolution R2023-30 to award this contract as a single-source, noncompetitive procurement based on the proprietary nature of the Televic system and the requirement for specialized 24/7 monitoring and support services that can only be provided by the original manufacturer. The contract term is five years with a total Not to Exceed value of approximately $2,400,000. Interested vendors must submit written statements of capabilities, including their name, address, point of contact, telephone number, email address, and documentation demonstrating their ability to meet or exceed the stated requirements. Written responses must be submitted to Alex March, Manager of Non-Competitive Procurements, at alex.march@soundtransit.org no later than February 6, 2026, at 3:00 PM.

This procurement is designated as noncompetitive and negotiated, meaning it is not open to competitive bidding. While the notice specifically indicates that Televic (the original equipment manufacturer) is the intended awardee due to the proprietary nature of the system and exclusive support capabilities required, Sound Transit has explicitly stated that this notice is not a request for competitive bids or proposals, and responses received will be considered solely to determine whether a competitive procurement should be conducted in the future. No specific set-asides for disadvantaged enterprises, minority-owned businesses, or other classifications are mentioned in the procurement documents. The infrastructure requirement centers on integration with Sound Transit's existing Televic onboard passenger information system currently deployed on the Sounder and Link ST2 fleet, which necessitates vendor familiarity with this specific proprietary platform. Sound Transit retains sole discretion to determine whether to proceed with a competitive procurement based on the capabilities statements received.