TBS Lab Service Agreement APS One and Masterclave 10
Closed State & local contract opportunity Posted
- Solicitation number
- SRC0000028422
- State
- Alabama
- Responses due
Opportunity facts
- Jurisdiction
Opportunity details come from alabamabuys.gov. Updated .
About this opportunity
The Alabama Department of Agriculture is seeking bids for a Business Full Service Annual Agreement for laboratory equipment at the Thompson Bishop Sparks Lab in Auburn, specifically covering an APS One (SN10165290) and BioMerieux Masterclave 10 (SN10168173) machine. The comprehensive service agreement, valid from May 2025 to May 2026, requires full coverage including telephone support, on-site labor, travel expenses for service technicians, and all necessary parts for repairs. Key service parameters include unlimited telephone support and on-site service visits during business hours (8:00AM - 5:00PM, Monday through Friday), with a commitment to provide on-site remedial maintenance within 24 hours of determining a visit is necessary. The contract mandates one annual Preventative Maintenance visit for each instrument, performed by a trained technician or field service engineer, with remote support capabilities via program access. The procurement opportunity is specifically for Limestone County and will be processed through the Alabama Buys electronic procurement system, with a proposal due date of May 16, 2025.
While no specific set-aside designations or restrictions on respondent types are explicitly mentioned in the documentation, vendors must be registered in the Alabama Buys system and meet standard state procurement qualifications. Potential bidders will need to demonstrate technical expertise in servicing complex laboratory equipment, specifically the APS One and BioMerieux Masterclave 10 models. The contract appears to be structured as an annual agreement with no explicitly stated budget range, though it requires comprehensive service coverage that includes parts, labor, travel, and technical support. Vendors must comply with state procurement regulations, including sales tax certification, immigration law compliance, and E-Verify program enrollment. The procurement is governed by the Standard Terms and Conditions outlined in the attached Quick Quote Boilerplate, which provides detailed guidelines for participation and contract execution.
Opportunity text
The Department of Agriculture is seeking bids to establish an Business Full Service Annual Agreement for APS One equipment at the Thompson Bishop Sparks Lab, 890 Simms Rd., Auburn, AL 36832. Catalog Number 4705657 Description: APS One (SN10165290) Catalog Number:4705480 Description: BioMerieux Masterclave 10 (SN10168173) Scope of Coverage: The Business Full Service Agreement should cover all: • Telephone support • Labor on machines • Travel expenses of service technician • All parts needed to repair machine • Unlimited number of telephone support calls and on-site service visits, if necessary to resolve the issue during business hours only. • Service must be provided by a trained technician or field service engineer. • One annual Preventative Maintenance on each machine. • Annual Service Agreement from May 2025 to May 2026 Coverage Hours: • Onsite Support: Available between 8:00AM - 5:00PM local time in the Continental U.S., Monday through Friday (excluding locally observed holidays). • Technical Support: Provided 8:00AM - 5:00PM local time in the Continental U.S., Monday through Friday (excluding locally observed holidays). • Preventive Maintenance: All Instruments with the Service Agreement receive 1 Preventative Maintenance visit ("PM") per year during business hours. • Remote Support by a trained technician via remote program access to troubleshoot on instrument during Business hours. • Service Level: Supplier shall use reasonable efforts to provide Customer on-site remedial maintenance during the stated coverage hours (8:00AM - 5:00PM) within twenty-four (24) hours of determination that an on-site visit is necessary.
Files
| File | Type | Posted |
|---|---|---|
| Quick_Quote_Standard_Boilerplate_updated_12.18.2024.pdf |
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