Street Maintenance Repairs Inspection Services

The City of Charlotte, North Carolina is requesting proposals for inspection and ombudsman services for street maintenance repairs associated with Department of Water Management utility cuts at various locations throughout the city, with proposals due October 22, 2026.

The scope includes comprehensive inspection services for asphalt and brick pavement, sidewalks, concrete and granite curbs and gutters, ADA curb ramps, and driveway aprons. The selected firm must provide ombudsman services to manage stakeholder communication and concerns, design ADA-compliant curb ramps, and prepare traffic control plans as needed. The contractor is required to conduct thorough inspections to ensure repairs meet city specifications and quality standards, coordinate with DWM on utility cut locations, and document all inspection findings and ombudsman activities. The firm must maintain flexibility to respond to utility cut locations across the city that are not predetermined and will be assigned as DWM projects are initiated.

Required qualifications include demonstrated experience in pavement inspection, traffic management, and public liaison services. Compensation is structured based on the scope of inspection activities, ombudsman hours, design services, and traffic control plan preparation required across multiple projects. Contract term, renewal options, specific pricing mechanisms, and budget allocations are detailed in supporting documentation not excerpted in the source material.