Spec 1335997 - VALET OPERATIONS ¿ TAX AND DATA COLLECTION SOLUTIONS

The City of Chicago's Department of Finance has issued a Request for Information (RFI) seeking technological solutions for valet parking operations tax and data collection. The solicitation targets information technology vendors with capabilities in data collection, payment processing, and system integration to develop innovative solutions for tracking and managing valet parking tax compliance across approximately 100 registered valet operators operating over 400 locations. Key deliverables include a comprehensive system with real-time reporting, automated tax remittance, vehicle tracking, payment processing, robust data security, and compliance management functionality. Vendors must submit detailed responses addressing 11 specific interrogatories about system capabilities, including a cover letter, executive summary, completed questionnaires, signed confidentiality agreements, and company profiles with three client references. The pre-solicitation conference is scheduled for January 13, 2026, at 11:00 a.m. Central Time via Microsoft Teams, with responses due by 3:00 p.m. Central Time on February 27, 2026. The deadline for submitting questions is 4:00 p.m. Central Time on January 23, 2026, and all submissions must be made electronically through the City's iSupplier eProcurement system.

The RFI explicitly notes that this is an information-gathering exercise and will not result in a binding contract. Submissions must comply with stringent data protection requirements, including NIST 800-53 Moderate Level Control standards, PCI DSS compliance, and HIPAA/HITECH provisions where applicable, with all data to be stored exclusively on systems located in the continental United States. While no specific set-aside designations are mentioned, the City collected $3.6 million in valet parking taxes in 2024 and is seeking solutions that require minimal upfront investment, though capital investments will be considered if warranted. Vendor responses will become the exclusive property of the City and are subject to the Illinois Freedom of Information Act. The City is open to various compensation methodologies and seeks vendors with demonstrated expertise in developing tax and data collection technologies that can help close the documented gap between current tax collections and potential revenue. Respondents should be prepared to provide comprehensive system demonstrations and prove their ability to integrate with existing City infrastructure and reporting mechanisms.