Software Licensing, Maintenance, and Configuration with iManagment Consulting LLC.

The Florida Department of Financial Services, Office of Information Technology, is pursuing a single-source procurement for software licensing, maintenance, and configuration services from iManagement Consulting LLC, specifically for their proprietary WittyAI chatbot solution. The procurement is centered on acquiring a customized AI chatbot designed to integrate with the department's website and provide tailored public inquiry responses. The contract is structured for a 38-month term, spanning from May 1, 2025, through June 30, 2028, with a total estimated value of $226,000.00. Deliverables include software licensing, ongoing maintenance, support, end-user training, documentation, configuration services, and management of cloud services through platforms like AWS, Pinecone, and OpenAI. The solicitation was posted on April 1, 2025, with the final date for information submission set for April 22, 2025, at 2:00 p.m. (ET). The procurement process follows Section 120.57(3) of Florida Statutes, with the department reserving the right to determine vendor suitability through a review of submitted information.

The procurement appears to be a non-competitive, single-source acquisition limited specifically to iManagement Consulting LLC, with no explicit mention of set-aside designations or restrictions for disadvantaged enterprises. The contract will be billed based on utilization rates from each cloud service provider, with iManagement Consulting LLC invoicing the Department of Financial Services for the exact amount charged by each service provider. The proposed solution integrates with the existing departmental website infrastructure and requires specialized AI technology capable of providing contextually relevant responses to public inquiries. The total contract value of $226,000.00 represents the maximum budgeted amount for the 38-month service period, covering software licensing, maintenance, configuration, and associated cloud service costs. No alternative vendors are mentioned, and the procurement documents emphasize iManagement Consulting LLC's unique capability to provide this specific WittyAI chatbot solution.