Secure Document and Data Destruction

The State of Delaware Office of Management and Budget, Government Support Services is soliciting sealed proposals to establish multiaward contracts for secure document and data destruction services under RFP GSS27608A-DOC_DESTRUCT, with proposals due October 22, 2026 at 3:00 p.m. local time. The contract is accessible to all State Agencies and, where state-funded, to School Districts, Political Subdivisions, Municipalities, Volunteer Fire Companies, and higher education entities under Delaware Code Chapter 69, Title 29, Section 6910.

The scope covers destruction of paper records, digital media, and sensitive materials in compliance with State, Federal, NIST, and IRS requirements across all Delaware counties (New Castle, Kent, Sussex). Service categories include paper destruction with inside pick-up (five bin sizes, 36–95 gallons), bulk pick-up (per Banker's Box/File Box), and electronic destruction covering cell phones, computers, flash drives, hard drives (with destruction and degaussing options in multiple quantity tiers), monitors, and tape destruction/degaussing. Digital and Magnetic Media Destruction requires NAID AAA certification and all necessary DNREC hazardous waste permits for media destroyed within Delaware. Vendors may bid on one, two, or all three counties; statewide coverage is not required. Pricing must remain fixed through December 31, 2028, with potential adjustments in renewal periods not exceeding the Philadelphia CPI-U.

The initial contract term runs two years (January 1, 2027 through December 31, 2028) with three optional one-year renewal periods negotiated no later than 90 days before termination. Vendors must provide at least three business references for similar work and maintain commercial general liability insurance of $1,000,000 per occurrence/$3,000,000 aggregate plus worker's compensation and automotive liability coverage. Evaluation uses a 150-point scale: vendor experience and capacity (20 points), technical approach and service model (20 points), certifications and compliance (20 points), key personnel and security controls (20 points), customer service and responsiveness (15 points), business references (15 points), and pricing competitiveness (40 points). Written questions are due October 6, 2026 at 4:00 p.m., with responses posted by October 15. Award is expected within 90 days of bid opening. Proposals must be submitted electronically via https://gss.bonfirehub.com/ or hand-delivered to Luci Karnai at 600A South Bay Road, Dover, DE 19901.