RFP SSU 2025-05 Student Housing Software Systemanagement System

Salem State University (SSU) is seeking proposals for a cloud-hosted online comprehensive student housing management system through RFP SSU 2025-05, issued on February 26, 2025, with proposals due by March 26, 2025, at 2:00 PM EST. The procurement targets a comprehensive software solution that must integrate with multiple third-party systems including Microsoft Azure Active Directory SAML 2.0, Oracle PeopleSoft CS, CBORD Odyssey, TouchNet, Maxient, Lenel, and MS-SQL Data Warehouse. Vendor questions are due by March 12, 2025, at 12:00 PM EDT, with answers to be provided via addendum by March 19, 2025. The implementation period is scheduled from June 2025 through November 2025, with a go-live date of February 1, 2026. The initial contract term will be 3.5 years, expiring on June 30, 2027, with two additional one-year extension options. Pricing proposals must include detailed cost breakdowns for implementation, integration, annual licensing, software, hardware, consulting, and estimated travel expenses. Vendors must also submit SOC2 Type II audit reports, VPAT documentation, and PCI-DSS Attestation of Compliance.

The RFP does not explicitly specify set-aside designations or restrictions for disadvantaged enterprises. Pricing for the initial contract term must remain firm, with potential adjustments in years 4-5 based on CPI or mutually agreed percentage increases. The university requires vendors to maintain specific insurance coverage, including $3 million in cyber security insurance and $1 million in commercial general liability coverage. While no incumbent vendor is mentioned, the solution must demonstrate robust integration capabilities with existing enterprise systems. The RFP indicates that vendors should be prepared for a comprehensive implementation that requires seamless connectivity across multiple platforms. Although a specific budget range is not disclosed, the detailed integration requirements and comprehensive system specifications suggest a substantial investment in a sophisticated student housing management technology solution.