RFP Sourcing Event - Data Analytics Platform - DAP

The North Carolina Department of Health and Human Services (NCDHHS), Division of Health Benefits (DHB), is issuing a Request for Proposal (RFP #30-2025-008-DHB) to procure a modern, cloud-based Data Analytics Platform (DAP) solution to replace legacy systems and enable efficient extraction, analysis, and reporting of Medicaid data. The procurement seeks a scalable enterprise solution that includes cloud hosting infrastructure, enterprise data warehousing capabilities, business intelligence and visualization tools, and support for advanced analytics and artificial intelligence functionality. Key deliverables include the migration of approximately 110-120 terabytes of historical data, 2,000 tables, and over 650 existing reports and dashboards from current systems, along with implementation of new data products and governance frameworks. The solution is designed to improve program oversight, policy evaluation, operational efficiency, reporting accuracy, and healthcare outcomes while supporting compliance with federal and legislative requirements and CMS Medicaid certification standards. Qualified vendors must demonstrate financial stability through three years of audited financial statements, possess expertise in Decision Support Systems and Data Warehouse modules, provide qualified staff, and possess proven deployment capabilities for similar solutions. The RFP timeline includes a pre-proposal conference on May 14, 2026, written questions due by May 21, 2026, proposal submissions due July 17, 2026, at 2:00 p.m. EST, system demonstrations scheduled for October 20, 2026, and an estimated contract award date of February 26, 2027. Evaluation criteria assess technical and business expertise, quality of services, schedule and cost performance, and general contractor capability based on a five-point performance rating scale.

The RFP does not identify specific set-aside designations or restrictions on organization types eligible to respond, nor does it reference incumbent vendors or current contractors. The initial contract term is five years with two optional one-year extension periods at the State's sole discretion, and the anticipated solution go-live date is no later than July 1, 2029. The cost proposal must include comprehensive Design, Development, and Implementation (DDI) costs, Operations and Maintenance (O&M) costs, software licensing and hosting fees, and estimated variable use costs for data storage, compute, and infrastructure services. The State has established a not-to-exceed annual allocation of $800,000 for Necessary System Changes and $500,000 for consulting services during the O&M phase, with a 10% retainage applied to all invoices pending acceptance of deliverables and Service Level Agreement compliance. Vendors must comply with all federal and state security, privacy, and compliance requirements, including HIPAA and NIST 800-53 controls, and provide a multidisciplinary team across design, build, migration, and operations phases with ongoing support including training, change management, data engineering services, and platform administration throughout the contract term.