RFP- Assisted Outpatient Treatment Services

The City of New Orleans Department of Health and Human Services is requesting proposals for Assisted Outpatient Treatment (AOT) coordination services, with proposals due September 3, 2026 at 9:00 a.m. CST and a pre-submittal teleconference on August 17, 2026. No set-aside or preference program is identified.

The scope is coordination of court-ordered psychiatric treatment for individuals with severe mental illness, encompassing civil district court liaison work, scheduling and obtaining psychiatric evaluations, managing AOT hearings, monitoring client progress, maintaining court records, tracking outcomes, and increasing community awareness. The coordinator will interface with Assertive Community Treatment teams, hospital systems, and petitioners. Applicants must be nonprofit, advocacy, or community-based organizations.

The contract carries a budget of up to $100,000 per year for three years, totaling $300,000, covering psychiatric evaluations, personnel, supplies, equipment, and software subscriptions. The contract term is one year from execution with an option for the City to extend for four additional one-year terms.

Evaluation criteria are weighted: Intent to Apply (0–10 points), Agency Experience and Qualification (0–30 points), Program Implementation and Design (0–40 points), and Budget Narrative/Price Proposal (0–20 points). The selection committee includes the Chief Administrative Officer or designee, Chief Financial Officer or designee, the requesting entity manager or designee, the contract manager, and a relevant local-government professional.

Respondents must submit technical and price proposals separately via the BRASS supplier portal or in person to the Bureau of Purchasing. Required submissions include cover letter, table of contents, consultant's profile, responses to evaluation criteria, responsibility questionnaire, at least two entity references with supporting letters, proof of required insurance, and conflict of interest disclosures. Commercial general liability coverage of at least $1,000,000 per occurrence is mandatory. Respondents must comply with the City's living wage ordinance and hire requirements. Questions are due August 18, 2026. The selection committee will evaluate proposals on or about September 16, 2026, with award notification within one to two business days.