123461-4746.pdf

CITY OF NEW ORLEANS

REQUEST FOR PROPOSALS

FOR

Assisted Outpatient Treatment Services

RFP NO. 4746

RELEASE DATE: August 6, 2026

SUBMISSION DEADLINE: September 3, 2026

RFP No.: 4746 RFP Title: Outpatient Treatment Services

KEY REMINDERS TO PROSPECTIVE RESPONDENTS

1. READ THE SOLICITATION IN ITS ENTIRETY.

2. CONTACT THE DESIGNATED PURCHASING OFFICIAL ONLY.

3. CHECK THE SUPPLIER PORTAL PERIODICALLY.

4. TAKE ADVANTAGE OF THE QUESTION-AND-ANSWER PERIOD.

5. PROVIDE COMPLETE ANSWERS AND DESCRIPTIONS.

6. REVIEW THE RFP AND YOUR RESPONSE BEFORE SUBMITTING.

7. SUBMIT YOUR PROPOSAL ON TIME.

RFP Title: Outpatient Treatment Services

TABLE OF CONTENTS

Section 1 - Definition

Section 2 – Overview

Section 3– Anticipated Timetable

Section 4 – Responsiveness and Selection Committee

Section 5 – Evaluation

Section 6 – Notification and Contract

Section 7 – Submission

Section 8 – General Information

Section 9 – Statement of No Response

Section 10 – Attachments

RFP Title: Outpatient Treatment Services

SECTION 1 – DEFINITIONS

BRASS- means Budget, Requisition, and Accounting Services System.

City- refers to the City of New Orleans.

Close Event- means the date and time at which BRASS prohibits Respondents from submitting a response to the solicitation.

DBE- means Disadvantage Business Enterprise.

Event- means the solicitation (RFQ, RFP, ITB, ITQ) that the Bureau of Purchasing created to release it on the Supplier Portal of BRASS.

OSD- means the City’s Office of Supplier Diversity.

Open Event- means the date and time at which the Event is released to the public in the Supplier Portal of BRASS.

Purchasing Conference Room- applies to the room adjacent to the Bureau of Purchasing Suite 4W07, located on the 4th floor of City Hall at 1300 Perdido Street, New Orleans, Louisiana 70112.

Respondent, Respondents or a respondent- refers to a person or entity who responds to the RFP.

RFP- means Request For Proposals.

SBE- means Small Business Enterprise as defined by the U.S. Small Business Administration.

SLDBE- means State and Local Disadvantage Business Enterprise.

SECTION 2 – OVERVIEW

2.1 Introduction

The New Orleans Department of Health and Human Services’ mission (NOHHS) is to promote, protect, and improve the health of all in our community through equitable policies, programs, and partnerships. NOHHS contributes to various mental health needs throughout the city of New Orleans in an effort to improve access to quality services.

2.2 Background

Assisted Outpatient Treatment (AOT) is a civil court procedure that ensures individuals living with severe mental illness receive quality, intensive outpatient treatment. Individuals served by AOT often cycle through hospital systems because of unmet mental health needs and a vast majority of them experience a housing crisis. State legislation was created through Louisiana’s Assisted Outpatient Treatment law (Louisiana Revised Statute 28:66-76) to provide court-ordered psychiatric treatment for those who need it most.

2.3 Purpose

RFP Title: Outpatient Treatment Services

The New Orleans Department of Health and Human Services is seeking proposals from non-profit, advocacy, and community-based organizations to support the coordination of New Orleans’ Assisted Outpatient Program (AOT)

2.4 Statement of Needs

You must refer to Attachment A.

2.5 Performance Evaluation

The City will memorialize performance evaluation criteria in the executed contract.

SECTION 3 – ANTICIPATED TIMETABLE

3.1 Dates

Release/Open Event (Cone of Silence Begins) August 6, 2026 Pre-Submittal Conference August 17, 2026 Deadline for Submitting Questions August 18, 2026 Submission Deadline/Close Event September 3, 2026, at 9:00 A.M.

CST

Evaluation by Selection Committee On or about September 16, 2026 Notification Within 1 to 2 business days from the date of the evaluation

3.2 Meetings

The pre-submittal conference meeting and the selection committee meeting are public meetings. The Bureau of Purchasing encourages Respondents to attend said meetings.

The pre-submittal conference will be held via teleconference call. The Designated Purchasing Official will post the dial in information via the Event in BRASS under “Meetings.”

3.3 City Calendar

The Bureau of Purchasing posts the dates and times of the public meetings connected to the RFP on the calendar of the City.

The Bureau of Purchasing encourages Respondents to subscribe to the calendar.

The City calendar can be found at: Services - Doing Business with the City - Bids, RFPs & RFQs - View bid opportunities - City of New Orleans

3.4 Selection Committee Meeting

The Bureau of Purchasing makes every effort to maintain the above date of the selection committee meeting.

However, from time to time, the Bureau of Purchasing may need to reschedule the said meeting for reasons which include, but not limited to, request(s) from committee member(s) to have additional time for review, an unexpected calendar conflict of one or more committee member, an unforeseen emergency, etc.

https://nola.gov/view-bid-opportunities/ https://nola.gov/view-bid-opportunities/

RFP Title: Outpatient Treatment Services

3.5 Questions

You must submit substantive questions to the Designated Purchasing Official via the “Q & A Forum” in the Event no later than the deadline set forth in Section 3.1. Make sure that you check the box “Allow Supplier Q&A” when you create the event.

The Bureau of Purchasing does not guarantee that your question(s) submitted via email to the Designated Purchasing Official will be answered.

The Designated Purchasing Official will issue a response to questions by written addendum to the RFP.

Your question(s) submitted after the deadline may not be reviewed for inclusion in an addendum to the RFP.

The Designated Purchasing Official will not respond to substantive questions submitted verbally either by telephone or in person or both outside of the scheduled meetings.

The Respondent is responsible for ensuring their questions are submitted properly in

BRASS.

3.6 Cone of Silence

From the release of the RFP until the award, there is a prohibition on communication by respondents (or anyone on their behalf) with the City’s staff, the mayor and staff, council members and staff, members of the selection committee members and elected officials.

The Bureau of Purchasing calls this prohibition the “Cone of Silence.”

This does not apply to oral communications at pre-submittal conferences, oral presentations before selection committees, contract negotiations, or communications in writing at any time with any city employee or elected official regarding matters not concerning this RFP.

In those instances, in which a Prospective Respondent is also an incumbent contractor, the City’s staff and the incumbent contractor may contact each other with respect to the existing contract only.

Under no circumstances may the City’s staff and the incumbent contractor and/or its representative(s) discuss the RFP.

BREAKING THE CONE OF SILENCE, IF PROVEN, MAY RESULT IN A

DISQUALIFICATION OF YOUR RESPONSE.

SECTION 4 – RESPONSIVENESS AND SELECTION COMMITTEE

4.1 Responsiveness

Following the submission deadline, the Designated Purchasing Official will IAW LRS 38:2212:

• Opens the timely submitted proposals, and then

• Reviews and determines if the respondent completed and submitted the required forms.

You are invited to read Section 7.7 for failure to comply with the deadline or the required documents.

RFP Title: Outpatient Treatment Services

If there are responsive respondents, the Designated Purchasing Official will provide a copy of the proposals to the selection committee.

4.2 Selection Committee – Composition

The Chief Procurement Officer must establish selection committees with relevant subject-matter expertise in reviewing and evaluating responses to the RFP.

As per the applicable executive order, the selection committee will consist of the following individuals:

• The Chief Administrative Officer, or designee,

• The Chief Financial Officer, or designee,

• The manager of the User Entity requesting the service, or designee,

• The employee who will manage and monitor the contract, and

• A professional from within local government who possesses expertise in the relevant field.

4.3 Selection Committee – Grading

The members on the selection committee shall either complete the numerical grading or use the wholly qualitative evaluation criteria.

4.4 Selection Committee – Non-Voting Member

The Selection Committee, through a majority vote, may add one non-voting member to the committee who has expertise in the relevant field.

SECTION 5 – EVALUATION

5.1 In General

The selection committee will evaluate responses based on the technical criteria established under this section.

You may receive the maximum points, a portion of this score, or no points at all, depending upon the merit of your response, as judged by the selection committee in accordance with the technical criteria.

During the review of any submission at any time (including in the event of a shortlist), the selection committee may:

• Conduct reference checks relevant to the solicitation to verify all information, and rely on or consider any relevant information from such cited references or from any other sources in the evaluation of the submissions,

• Seek clarification of a submission or additional information from any or all respondents and consider same in the evaluation of submissions,

• Waive any requests or requirements if such waiver is in the best interest of the City, and

• Request interviews/presentations with any, some or all respondents to clarify any questions or considerations based on the information included in submission.

RFP Title: Outpatient Treatment Services

5.2 Technical Criteria for the RFP

The Selection Committee will use the following criteria to evaluate the proposals submitted by Respondents:

1. Intent to Apply: 0 – 10 Points Describe your agency’s interest in applying for this contract Reference this section in “Attachment A”

2. Agency Experience and Qualification: 0 – 30 Points Describe your agency’s experience with coordinating service. Reference this section in “Attachment A”

3. Program Implementation and Design: 0 – 40 Points Describe your agency’s plan for implementing this contract

Reference this section in “Attachment A”

4. Budget Narrative/Price Proposal: 0 – 20 Points Budget Narrative Budget Proposal Reference this section in “Attachment A”

5.3 Budget Narrative/Price Proposal

The selection committee will then evaluate and rank responsive proposals on price.

You may receive the maximum points, a portion of this score, or no points at all, depending upon the merit of its price proposal, as judged by the selection committee in accordance with:

Budget Narrative/Pricing Proposal

The selection committee will evaluate and rank responsive proposals on price.

Respondents may receive maximum points, a portion of the score, or no points at all, depending on the merit of its price proposal, as judged by the selection committee in accordance with:

• Budget Narrative Budget Proposal Reference this section in “Attachment A”

SECTION 6 – NOTIFICATION AND CONTRACT

6.1 Notification

Once the selection committee recommends a proposal, the Bureau of Purchasing notifies the selected firm with an intent to award letter. The unsuccessful firm(s) will be notified as well.

The Designated Purchasing Official will also award the Event in BRASS which only represents an administrative function.

RFP Title: Outpatient Treatment Services

The Intent to Award letter will contain the name and contact information of the representative of the department responsible for administering the future contract.

IMPORTANT: The Intent to Award letter is not a contract award notification. The contract award is subject to the successful satisfaction of the selected respondent of all additional requirements in the solicitation.

6.2 Composite Scoring Sheet

In addition to the notification, the Designated Purchasing Official will post an electronic copy of the sheet on the website of the Bureau of Purchasing under “RFP/RFQ Composite Scoring Sheets.”

The Bureau of Purchasing keeps a sheet available for public view for 30 days from the date of the selection committee meeting.

You can find the composite scoring sheets on the following webpage:

• https://nola.gov/view-rfp-rfq-composite-scoring-sheets/ After 30 days, any interested party must submit a request for public records to the City’s Attorney Office to obtain a copy of the tabulation.

You can submit your request at https://www.nola.gov/city-attorney/public-records-requests/ .

6.3 Negotiation and Execution of Contract

After the issuance of the intent to award letter, the City may negotiate the final contract with the selected respondent.

Irrespective of the occurrence of contractual negotiations or not, the selected respondent must provide the representative of the department responsible for administering the future contract with required documentation (examples: tax clearance form, proof of signing authority, proof of good standing with the State of Louisiana, etc.).

The City Attorney’s Office is responsible for presenting the successful respondent with a proposed written contract to execute.

Once executed by the City, the department responsible for the administration of the contract can authorize the beginning of the services.

The City will publish a copy of the fully executed contract on the City’s Supplier Portal.

6.4 Contract Administration

The executed contract with the selected firm identifies the department responsible for administering it.

Said department will be notably responsible for monitoring the performance of the contractor.

6.5 Contract Amendment and/or Time Extension

6.5.1 Performance Evaluation

Prior to amending and/or extending the contract for time with the contracted firm, said firm must perform in accordance with the scope of work set forth in the contract.

Failure to comply can constitute cause for termination of the contract.

https://nola.gov/view-rfp-rfq-composite-scoring-sheets/ https://www.nola.gov/city-attorney/public-records-requests/ https://www.nola.gov/city-attorney/public-records-requests/

RFP Title: Outpatient Treatment Services

SECTION 7– SUBMISSION

7.1 In General

You may respond to this RFP:

• By responding to the Event in BRASS (preferred method).

• Or by submitting a physical copy to the Bureau of Purchasing in person or by courier.

7.1.1 Submission In Person or by Courier

If you choose to submit a physical copy of your response, your envelope must:

a. Be addressed to the Designated Purchasing Official (see Section 7.2 for the contact information)

b. Be marked with “[name of respondent] – RFP [number of present RFP]”

c. Contain:

i. One printed signed hardcopy of the technical proposal in a separate sealed envelope marked “[name of respondent] – RFP [number of present RFP] – Technical Proposal”, and

ii. One printed signed hardcopy of the price proposal in a separate sealed envelope marked “[name of respondent] – RFP [number of present RFP] – Price Proposal”

d. Submissions will NOT be accepted unless properly sealed prior to issuing to Designated Purchasing Official.

7.1.2 Submission In BRASS

This is the preferred method to submit your response.

If you choose to submit your proposal in response to the Event via BRASS, you must submit in PDF format the following 2 separate documents:

• Technical Proposal o Entitle the PDF as follows: “[name of respondent] - RFP [number of present

RFP] – Technical Proposal”, and

• Price Proposal o Entitle the PDF as follows: “[name respondent] – RFP [insert number of present RFP] – Price Proposal”.

See Section 7.3 for their respective contents.

NOTE: If you encounter a problem submitting your response in person, by courier or in the BRASS system, you must notify the Designated Purchasing Official immediately and coordinate with said official for an alternative method of submission (by email).

You must obtain written approval from the said official prior to submitting your response via an alternative method.

The City will not accept qualifications submitted by fax.

7.2 Designated Purchasing Official

RFP Title: Outpatient Treatment Services

You must direct response, correspondence, and other communications regarding the RFP to the following Designated Purchasing Official:

• Title (Mr., Mrs., Ms.), First and Last Name: Ms. Malaysia Sinegal

• Email address: Malaysia.sinegal@nola.gov

• Office Telephone Number: (504) 658- 1526

• For in-person or mailing: Attn: Malaysia Sinegal City of New Orleans Bureau of Purchasing 1300 Perdido Street, Suite 4W07, New Orleans, Louisiana 70112.

7.3 Contents

The City requires that the submission be organized in the manner specified below to achieve a uniform review process and obtain the maximum degree of comparability.

The table below will serve as the purpose of a checklist to ensure that you attach the necessary documents. You do not need to incorporate this checklist with your submission.

Tabs Contents Attach? Y or

N

DOCUMENT NO. 1 - TECHNICAL PROPOSAL

Cover Letter Show the RFP number and subject, the name of your firm, address, email address, telephone number(s), name of contact person and date.

Yes ☐ No☐

Table of Contents Include a clear identification of the material by tab and by page number.

Yes ☐ No☐

Consultant’s Profile and Submittal Letter

Submittal Letter signed by and authorized agent of the respondent.

A proposal statement setting forth in detail how the proposal meets the proposal requirements and evaluation factors.

Organizational structure and locations of business with ownership interests.

Yes ☐ No☐

Intent to Apply Describe your agency’s interest in applying for this contract.

Reference this section in “Attachment A”

Yes ☐ No☐

Agency Experience and Qualification

Describe your agency’s experience with coordinating service.

Reference this section in “Attachment A”

Yes ☐ No☐

Program Implementation and Design

Describe your agency’s plan for implementing this contract.

Reference this section in “Attachment A”

Yes ☐ No☐

Responsibility Attach your response to the questionnaire provided under Attachment D to the RFP.

Yes ☐ No☐

References Provide at least 2 entity references (preferably governmental entity) for which the firm has performed similar work of the same or similar magnitude to those requested in this solicitation, including the contact’s name, entity, address, telephone number, e-mail address, and dollar amount and term of the contract.

At least 2 letters of reference from previous clients are also required.

Yes ☐ No☐

Insurance Attach evidence of required insurance in the amounts indicated.

If available, a properly completed ACORD Form is preferable.

Yes ☐ No☐

Exceptions Include any/all exceptions taken to the content of solicitation itself or any contract or legal

Yes ☐ No☐

RFP Title: Outpatient Treatment Services agreement(s) or document(s) related to the solicitation.

Any exceptions shall be reviewed by City for appropriateness and is only valid if accepted in writing by City.

Litigation Provide all judgments entered against the respondent by any Federal, State, or Local Courts within the past 10 years; any criminal conviction ever issued against the respondent or its owners or principals, and all civil, criminal, and administrative proceedings pending against the Prospective Consultant at this time.

Yes ☐ No☐

Forms Attach any other forms listed under Section 10.2.

Yes ☐ No☐

DOCUMENT NO. 2 – PRICE PROPOSAL

Budget Narrative/Price/Cost Sheet/Rate

Provide the information as requested under Attachment A.

Yes ☐ No☐

7.4 Receipt

THE DESIGNATED PURCHASING OFFICIAL MUST RECEIVE YOUR RESPONSE

BEFORE THE DEADLINE INDICATED UNDER SECTION 3.1.

The City will NOT accept submissions received/delivered after the deadline.

The City will NOT credit delivery claims not clearly documented by original receipt.

The City will NOT accept submissions that are not properly sealed.

7.5 Time Stamp in Person, by Courier or BRASS

If you intend to submit a response in BRASS, the time stamp of receipt is generated by

BRASS.

Note that BRASS prohibits any submission on and after the date and time the RFP closes.

If you intend to submit a physical response, the date and time of receipt by the Designated Purchasing Official constitutes the time stamp of receipt.

The date and time of the delivery claimed by the courier does NOT constitute proof of receipt without documented proof of delivery.

IMPORTANT:

• The Bureau of Purchasing encourages Respondents submitting a response via BRASS to submit the response 1 or 2 business days before the deadline set forth in the RFP.

• The Bureau of Purchasing encourages Respondents submitting a physical copy via a courier to request proof of delivery from said courier.

RFP Title: Outpatient Treatment Services

• It is the responsibility of the respondent to ensure the submission was properly uploaded and received in BRASS (Not in DRAFT Status).

7.6 Alternative Method of Submission

An alternative method of submission can be approved by email to the Designated Purchasing Official.

If the Designated Purchasing Official approves an alternative method of submission, Respondent remains responsible for ensuring that the proposal is received prior to the submission deadline.

Note that the date and time the email is received by the Designated Purchasing Official constitutes the time stamp of receipt.

The date and time the email was sent by Respondent does NOT constitute proof of receipt.

Failure to meet the submission deadline, irrespective of the mode of delivery, shall result in the rejection of the proposal.

7.7 Failing to Comply

The Designated Purchasing Official will notify Respondent in writing that the proposal is non-responsive IAW LRS 38:2212 if:

• Respondent failed to submit it timely, or

• Respondent failed to complete and submit a form or document provided and required by the City.

The Designated Purchasing Official will not distribute a non-responsive proposal to the selection committee.

Respondent will have two (2) business days from the date of notification by the Designated Purchasing Official to appeal the decision of non-responsiveness.

Non-responsive respondents must submit the appeal to the Chief Procurement Officer via email with the number of the RFP and a detailed explanation.

The decision from the Chief Procurement Officer or designee will be final.

Failure to submit the appeal timely waives the right to obtain a decision from the Chief Procurement Officer or designee.

7.8 Disclaimer

Respondents are hereby advised that due to the nature of the internet, the City cannot guarantee that access to BRASS will be uninterrupted or that emails or other electronic transmissions will be sent to you or received by us.

The City is not responsible for any delays caused by the internet or any other means of submission chosen by Respondent or both.

RFP Title: Outpatient Treatment Services

SECTION 8– GENERAL INFORMATION

8.1 Legal Authority

City Charter Section 6-308(5)(b) and Executive Order LC 20-01 authorize the City to issue a request for proposals to interested and qualified firms.

8.2 Ownership

Your response and/or documentation submitted therewith are city property for all purposes.

8.3 Effect

The RFP and any related discussions or evaluations by anyone create no rights or obligations whatsoever.

The City is not responsible for submissions and/or presentation costs.

The City may cancel or modify this solicitation at any time at will, with or without notice.

All proposals remain valid for 90 calendar days after the submission deadline.

Anything to the contrary notwithstanding, the contract executed by the City and a qualified firm, if any, is the exclusive statement of rights and obligations extending from the RFP and the request for proposal connected with the contract.

8.4 Addendum

The Designated Purchasing Official posts addendum on the supplier portal of BRASS under the RFP. A copy of the addendum is saved in the “Attachment” tab of the event for the RFP.

Respondents shall not rely on any representation, statement, or explanation other than those made in this RFP or in any addendums issued.

Where there appears to be a conflict between the RFP and any addendum issued, the last addendum issued will prevail.

8.5 Agree to Contract Terms and Conditions

By responding to this RFP, you agree to the City’s required Contract Terms and Conditions set forth in this solicitation and therefore waives any future right to contest the required provisions.

8.6 Protest

The City’s protest policy applies to this solicitation.

The policy is available at: https://www.nola.gov/getattachment/Purchasing/Forms/No- 130-Procurement-Protest-Policy.pdf/ .

8.7 Debriefing

Respondents who were not qualified can request a post-award debriefing.

The debriefing shall not include point-by-point comparisons of the debriefed respondent’s submission with the awarded or selected respondent(s).

https://www.nola.gov/getattachment/Purchasing/Forms/No-130-Procurement-Protest-Policy.pdf/ https://www.nola.gov/getattachment/Purchasing/Forms/No-130-Procurement-Protest-Policy.pdf/

RFP Title: Outpatient Treatment Services

The unsuccessful respondent must submit a request in writing to the Designated Purchasing Official within 15 calendar days from the date of the notification issued by the Bureau of Purchasing.

The Bureau of Purchasing will ensure that the debriefing is conducted within a reasonable time.

8.8 Code of Ethics

The City adheres to the Louisiana Code of Governmental Ethics, contained in the Louisiana Revised Statutes Annotated, R.S. 42:1101, et seq.

By submitting a qualification submission, prospective respondents warrant that there is no “conflict of interest” related to this solicitation that would violate applicable Louisiana Law.

Violation of the Louisiana Code of Governmental Ethics may result in rescission of contract, permit or licenses, and the imposition of fines and/or penalties, without contractual liability to the public in accordance with applicable law.

8.9 BRASS

The City launched BRASS in July 2019. BRASS replaces the legacy databases and is used by all City departments.

BRASS enables suppliers to register and to maintain information about their organization for the purpose of doing business with the City and receiving notifications of business opportunities.

Registration is free. The City invites prospective suppliers to learn more at https://nola.gov/purchasing/brass/ .

8.10 Direct Deposit Electronic Payment Program

The City will require that the successful firm enrolls in its direct deposit electronic payment program.

Instead of receiving paper checks, payments will be made electronically via Automated Clearing House (“ACH”) and deposited directly into an account designated by the qualified respondent at its financial institution.

Enrolling in direct deposit payments supports the City’s ongoing efforts to become a more efficient and effective government, deliver enhanced services and timely payments, and provide for a sustainable environment.

ACH payment will apply to the invoice that you submit through the City’s Supplier Portal AFTER the Bureaus of Purchasing AND Treasury have completed the ACH activation.

The activation process may take 4 to 10 calendar days.

8.11 Waiver of Administrative Informalities

The City shall reserve the right, at its sole discretion, to waive administrative informalities contained in any submission.

8.12 Errors and Omissions in Submission

The City reserves the right to seek clarification of any submission for the purpose of identifying and eliminating irregularities or informalities.

https://nola.gov/purchasing/brass/

RFP Title: Outpatient Treatment Services

8.13 Familiarity with Laws

You shall familiarize yourself with and shall comply with all applicable Federal and State Laws, parish/municipal ordinances, resolutions, and the rules and regulations of all authorities having jurisdiction over the solicitation.

These laws and/or ordinance will be deemed to be included in the contract, the same as though herein written in full.

8.14 Sample Agreement

The City supplies a sample professional services agreement on the website of the Bureau of Purchasing at: Microsoft Word - RFP for C&P The selected respondent(s) shall be expected to execute a contract that is substantially the same as the sample agreement.

You shall not submit your own standard contract terms and conditions as a response to this RFP.

8.15 Federal Contract Provisions

If the City uses or intends to use federal funds (for example: ARPA, FEMA, HUD, etc.) to pay for the services rendered by the selected respondent, you will be required to comply with the federal contract provisions attached to the RFP and/or the signed contract.

8.16 Organizational Conflicts of Interest

As per Section 9.8, the City is required to comply with all state and local laws that govern conflict of interest.

Conflict of Interest Disclosure Form for Professional Services Selection Committee Members When a project is partly funded by grants administered by a Federal agency, the City must also comply with Federal procurement standards codified in 2 C.F.R. Part 200 (Uniform Rules) for that portion of the project utilizing Federal Funds.

2 C.F.R. § 200.318 requires the non-Federal entity (the City) to maintain written standards of conduct covering conflict of interest, including Organizational Conflict Of Interest

(OCOI).

An OCOI means that because of other activities or relationships with other people or entities, a person or entity:

1. Is unable or potentially unable to render impartial assistance or advice to the City;

or

2. Is or might be otherwise impaired in its objectivity in performing the contract work;

or

3. Has an unfair competitive advantage.

Disclosure, evaluation, neutralization, and management of these conflicts and of the appearance of conflicts, is in the interests of the public, the City, and the business community.

You are therefore encouraged to investigate and manage any potential OCOI well in advance of forming teams or considering participation with or as a prospective respondent on a solicitation.

https://nola.gov/nola/media/Purchasing/Forms-Policies-Procedures/Sample-Professional-Services-Agreement.pdf https://forms.office.com/Pages/ResponsePage.aspx?id=hfTLCLccAkqaIQ3ZtFuf91zU4XAedbBCmpeawTTr-OBUMTFGWTZNUUY1TzQyS01LMjRFQU44SjAxSiQlQCN0PWcu James C Simmons Added the correct link for sample PSA

James C Simmons Added the link for the Conflict of Interest Form

RFP Title: Outpatient Treatment Services

For this RFP, you are required to:

1. EITHER certify that you conducted an internal review prior to submitting a proposal and that you do not have any organizational conflict of interest (you must then complete and submit Attachment C-1);

2. OR disclose all relevant facts concerning any past, present, or currently planned interests, activities, or relationships which may present an organizational conflict of interest (you must then complete and submit Attachment C-2).

If you submit an Organizational Conflict of Interest Disclosure and Avoidance/Neutralization/Mitigation Plan (Attachment C-2), the Designated Purchasing Official will ask the sponsoring department to review and make a recommendation on whether the identified conflict precludes your proposal from being submitted to the selection committee.

The City reserves the right to require revisions to the avoidance/neutralization/mitigation plan that you submitted.

If the sponsoring department recommends disqualifying your proposal, the Designated Purchasing Official will notify you in writing that you are disqualified from further participation.

You will have 2 business days from the date of notification by the Designated Purchasing Official to appeal the decision of disqualification.

You must submit the appeal to the Chief Procurement Officer via email with the number of the RFP and a detailed explanation.

The decision from the Chief Procurement Officer or designee will be final.

Failure to submit the appeal timely waives the right to obtain a decision from the Chief Procurement Officer or designee.

You shall also refer to Section 8.7 when a prospective respondent fails to comply with the requirements of this section.

8.17 Determination of Responsibility

The City seeks to select a responsible respondent who IAW LRS 38:2212:

• Has adequate financial resources for performance or can obtain such resources as required during performance.

• Has the necessary experience, organization, technical qualifications, skills, and facilities, or can obtain them.

• Can comply with the proposed or required time of delivery or performance schedule.

• Has a satisfactory record of integrity, judgment, and performance.

• Is otherwise qualified and eligible to receive an award under applicable laws and regulations.

You must ensure that your proposal contains sufficient information for the City to make its determination by presenting acceptable evidence of the above to perform the contracted services.

RFP Title: Outpatient Treatment Services

8.18 Confidential Information, Trade Secrets, and Proprietary Information The designation of certain information as trade secrets and/or privileged or confidential proprietary information shall only apply to the technical portion of the proposal. The financial proposal will not be considered confidential under any circumstance. Any proposal copyrighted or marked as confidential or proprietary in its entirety may be rejected without further consideration or recourse.

For the purposes of this procurement, the provisions of the Louisiana Public Records Act (La. R.S. 44.1 et. seq.) shall be in effect. Pursuant to this Act, all proceedings, records, contracts, and other public documents relating to this procurement shall be open to public inspection.

You are reminded that while trade secrets and other proprietary information you submit in conjunction with this procurement may not be subject to public disclosure, you must claim such protections at the time of submission of your technical proposal. You should refer to the Louisiana Public Records Act for further clarification.

The City will not credit any blanket exemption claims lacking specific justification.

You shall clearly designate the part of the proposal that contains a trade secret and/or privileged or confidential proprietary information as “confidential” to claim protection, if any, from disclosure.

You shall mark the cover sheet of the proposal with the following legend, specifying the specific section(s) of the proposal sought to be restricted in accordance with the conditions of the legend:

“The data contained in pages _____of the proposal have been submitted in confidence and contain trade secrets and/or privileged or confidential information and such data shall only be disclosed for evaluation purposes, provided that if a contract is awarded to this Respondent as a result of or in connection with the submission of this proposal, the City of New Orleans shall have the right to use or disclose the data therein to the extent provided in the contract. This restriction does not limit the City of New Orleans’s right to use or disclose data obtained from any source, including the Respondent, without restrictions.”

Further, to protect such data, each page containing such data shall be specifically identified and marked “CONFIDENTIAL”.

You must be prepared to defend the reasons why the material should be held confidential.

By submitting a proposal with data, information, or material designated as containing trade secrets and/or privileged or confidential proprietary information, or otherwise designated as “confidential”, you agree to indemnify and defend (including attorney’s fees) the City and hold the City harmless against all actions or court proceedings that may ensue which seek to order the City to disclose the information.

The City reserves the right to make any proposal, including proprietary information contained therein, available to city personnel for the sole purpose of assisting the City in its evaluation of the proposal. The City shall require said individuals to protect the confidentiality of any specifically identified proprietary information or privileged business information obtained as a result of their participation in these evaluations.

RFP Title: Outpatient Treatment Services

Additionally, any proposal that fails to follow this section and/or La. R.S. 44:3.2.(D)(1) shall have failed to properly assert the designation of trade secrets and/or privileged or confidential proprietary information and the information may be considered public records.

SECTION 9 – STATEMENT OF NO RESPONSE

If you elect not to respond to the RFP, the Bureau of Purchasing is interested in learning the reason(s) for non-response.

Your response to the questionnaire below will help the City understanding potential challenges and/or barriers with the RFP.

• https://forms.office.com/Pages/ResponsePage.aspx?id=hfTLCLccAkqaIQ3ZtFuf9 0s12RkxNB5KnaGW8hYN33NUMjZBN05YS1U0UVY4N0tXOFdEMEVHQTFXNi 4u

SECTION 10 – ATTACHMENTS

10.1. Document to Review

• Attachment A – Statement of Needs and Price Proposal

10.2. Required to Submit with Proposal In Response to RFP

• Attachment C – Conflict of Interest o C1 - Organizational Conflict of Interest Disclosure Certification or o C2 - Organizational Conflict of Interest Disclosure and

Avoidance/Neutralization/Mitigation Plan

• Attachment D – Responsibility Questionnaire

• Attachment E – Acknowledgement of Addenda Form

10.3. Contract Terms and Conditions and Insurance

• Attachment F - Insurance Requirements

• Attachment G – City Contract Terms and Conditions

10.4. Guidance For Respondents

• Respondent’s Checklist

• Sample C1 - Organizational Conflict of Interest Disclosure Certification

[ATTACHMENTS A THRU F ON FOLLOWING PAGES]

https://forms.office.com/Pages/ResponsePage.aspx?id=hfTLCLccAkqaIQ3ZtFuf90s12RkxNB5KnaGW8hYN33NUMjZBN05YS1U0UVY4N0tXOFdEMEVHQTFXNi4u https://forms.office.com/Pages/ResponsePage.aspx?id=hfTLCLccAkqaIQ3ZtFuf90s12RkxNB5KnaGW8hYN33NUMjZBN05YS1U0UVY4N0tXOFdEMEVHQTFXNi4u https://forms.office.com/Pages/ResponsePage.aspx?id=hfTLCLccAkqaIQ3ZtFuf90s12RkxNB5KnaGW8hYN33NUMjZBN05YS1U0UVY4N0tXOFdEMEVHQTFXNi4u

SECTION 10.1.

THE FOLLOWING DOCUMENT IS FOR REVIEW

ONLY

RFP Title: Outpatient Treatment Services

ATTACHMENT NO. A

CITY OF NEW ORLEANS

STATEMENT OF NEEDS AND PRICE PROPOSAL

Part 1- Statement of Needs

Index

• Introduction

• AOT Process Overview

• Request for Services

• Budget

• Proposal Narrative

Introduction

Assisted Outpatient Treatment (AOT) is a civil court-ordered program that mandates community-based mental health treatment in an effort to stabilize individuals suffering from severe mental illness. The program aims to assist individuals who struggle with voluntary psychiatric treatment adherence by providing mandatory treatment with the ultimate goal of reducing psychiatric hospitalization, criminalization, and other negative outcomes related to unmet mental health needs.

The AOT program is governed by the Louisiana Law (Statue 28:66-76) and basic eligibility requirements include the following:

• The individual must be at least 18 years old

• They are suffering from a mental illness

• They are unlikely to survive safely in the community without supervision

• The individual has a history of lack of compliance with treatment for mental illness

• As a result of their mental illness, the individual is unlikely to voluntarily participate in treatment

• In view of the treatment history and current behavior of the individual, the individual is in need of AOT to prevent relapses or deterioration

• The person would likely benefit from AOT

Should a judge determine an individual qualifies for AOT services, a treatment plan is developed with psychiatric team, and a court-order is issued mandating the individual receive AOT services and comply with their treatment plan. Once enrolled, the individual is required to participate in Assertive Community Treatment (ACT) services. ACT is a model of care that brings psychiatric and social services directly to individuals in the community. Treatment is provided in the client’s home, apartment, or other community-based spaces. It is intended for individuals who struggle to receive care within a traditional outpatient clinic setting. If an individual fails to comply with their treatment plan, a court hearing is scheduled to address the issue. The court may recommend the person receives involuntary inpatient treatment. Successful completion of AOT is ultimately determined by the judge but is based on adherence to the treatment plan and the likelihood that the individual is able to sustain their treatment going forward.

In New Orleans, AOT is operated out of Orleans Parish Civil District Court and supported by a number of ACT teams that are managed by several different mental health organizations. Those ACT teams provide treatment to individuals under active AOT judgements.

AOT process overview:

AOT is unlike nearly all other outpatient mental health treatment services in Louisiana in that it mandates treatment through a civil court order rather than employing a consent-based approach to care. Because AOT clients don’t have the ability to refuse care, there are strict processes for how individuals enroll in AOT. The key components of that process are outlined below.

• Psychiatric Evaluation - A psychiatric evaluation must be completed by a physician, psychiatric mental health nurse practitioner, psychologist, or medical psychologist. This evaluation is necessary to determine the psychiatric need for mandated treatment.

• Petition – The petition begins the AOT enrollment process and outlines the main reasons for the request for AOT services. Any person of legal age who is concerned about the individual’s welfare can file a petition for AOT services. The petition may be filed in the judicial district of the parish in which the respondent is present or reasonably believed to be present by legal representation. The petition shall contain facts relating to the petitioners’ claim, under the criteria of R.S. 28:66.

• Hearing - A civil court judge conducts a hearing to determine whether the individual meets the legal requirements for enrollment in AOT services. This hearing is conducted no more than 30 days after the petition is filed. The respondent is notified and allowed appropriate counsel. The judge is presented with evidence by the petitioner which includes a recent psychiatric evaluation and any other additional evidence such

RFP Title: Outpatient Treatment Services as testimonies from licensed practitioners, family members, or others who have significant contact with the individual.

• Court order - If the judge concludes that the individual has met the threshold for AOT, a civil court judgement to AOT is issued. That judgement includes a treatment plan that is developed by mental health professionals and approved by the court. The length of the order is determined by the judge but is typically active for one year.

• Written Treatment Plan- An examining physician, psychiatric mental health nurse practitioner, or psychologist develops and provides the court with a written treatment plan. New Orleans AOT clients will be connected to an ACT team which provides community-based psychiatric care, medication management and oversee the court ordered treatment plan.

• Noncompliance - Failure to comply with the treatment will result in a judicial review hearing. The court may recommend measures to address the noncompliance of the treatment plan which could include a recommendation for inpatient hospitalization in a psychiatric facility. Upon release, the individual is required to return to court to address the issues leading to noncompliance and reconnect with their treatment team.

• Graduation, Renewal, and Expiration - Prior to the expiration of the court order, an application can be filed to extend the period of AOT if needed. The court determines whether the individual graduates from AOT or whether the order is extended for another year.

Request for Services:

The City of New Orleans is seeking a contractor to act as AOT’s primary project coordinator. This agency will be responsible for coordinating AOT efforts among its key stakeholders including: Civil District Court, local ACT teams, hospital systems, and potential petitioners. Petitioners will likely include family members and/or caregivers of those with severe mental illness. This role will help petitioners navigate the AOT process, ensure ACT teams have capacity to serve AOT clients, ensure all stakeholders understand AOT rules and expectations, and all parties are aware of future court appearances. The selected agency will be responsible for increasing awareness of AOT locally. This includes increasing awareness among healthcare practitioners and throughout the community, particularly among those who are caregivers to those with severe mental illness. The selected agency will also be responsible for record keeping which includes tracking client outcomes for AOT services.

Additionally, the selected agency will be tasked to:

• Coordinate between courts, legal stakeholders, and petitioners

RFP Title: Outpatient Treatment Services

• Develop processes and procedures to standardize AOT enrollment, follow-up, discharge, and tracking needs

• Schedule and obtain psychiatric evaluations for potential enrollment

• Coordinate needs for AOT hearings—ensuring all needed documents are finalized for the hearing and all parties are aware of upcoming court dates

• Collaborate with local ACT teams to ensure potential AOT clients have placement in treatment

• Monitor AOT client progress with ACT teams

• Coordinate judicial review hearings for AOT clients who are non-compliant with their treatment plans

• Coordinate between emergency psychiatric teams, inpatient psychiatric hospitals, and ACT teams to ensure active and potential AOT clients have a seamless transition to care

• Maintain copies of court records for all AOT clients and petitioners

• Track client progress and outcomes

• Report on aggregate level data for the AOT program

• Create an annual report for the AOT program

• Provide outreach and engagement across the community to increase knowledge and awareness of the AOT program

RFP Title: Outpatient Treatment Services

Part 2- Price Proposal/Budget Narrative

The City of New Orleans will provide funding for up to $100,000 each year for three years ($300,000 total) to support the necessary functions of coordinating the AOT program. The budget should include all costs needed to adequately fulfill duties outlined above including but not limited to:

• Psychiatric Evaluations Costs

• Personnel (contracted or permanent) Expenses

• Supplies and Equipment Costs

• Software Subscription Needs

• Any other forecasted expenses

Proposal Narrative

Intent to Apply

In one to two paragraphs, please describe your agency’s interest in applying to provide Assisted Outpatient Treatment coordination to individuals suffering from severe mental illness.

Agency Experience and Qualifications

Please provide an overview of your agency’s body of work including: the history and development of your agency and your agency’s organizational structure. Outline any efforts your agency has done to coordinate services between different psychiatric systems of care—inpatient, outpatient, emergency departments, social service providers, and legal system stakeholders

Describe the relationships your organization has built with other medical, behavioral health, legal and social service groups across the New Orleans community. How do those partnerships support your current work?

Program Implementation & Design

Outline your proposal for implementing this program. Please include:

• Your plan for coordination and follow-up with potential petitioners

• Your plan for coordinating, scheduling, and obtaining psychiatric evaluations

RFP Title: Outpatient Treatment Services

• The frequency with which you plan on holding AOT hearings. Be sure to include a plan for all AOT court hearings: enrollment, follow-up, non-compliance, and graduations

• An outline of your plan for collaborating with AOT legal partners outside of court hearings

• Your plan for coordinating with ACT teams supporting AOT clients

• How you plan to coordinate with hospital systems to support the needs of active and potential AOT clients

• Your plan for data collection and reporting o The metrics you will use to determine whether the initiative is successful

• A description of how you intend to staff this project o Outline the roles and responsibilities of the staff supporting this initiative o Include resumes for any existing staff that would work on this program

• A timeline for project implementation in the first year

Budget and Budget Narrative/Price Proposal

Proposals must include an itemized budget for the project. Be sure to indicate which costs, if any, are one-time, start-up expenses and which are recurring. Be sure to also include a line-item specifically for psychiatric evaluations as this is a required expense for entry into AOT.

In addition to an itemized budget, include a budget narrative detailing the costs listed within the budget.

[ATTACHMENTS C THRU F ON FOLLOWING PAGES]

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ATTACHMENT C

CONFLICT OF INTEREST

INSTRUCTIONS:

- You are required to submit ONLY ONE FORM:

either C1 or C2 with your response.

- DO NOT COMPLETE AND SUBMIT BOTH.

- If you did not identify a conflict, you must complete and submit Attachment C1.

- If you identified a conflict, you must complete and submit Attachment C2.

Instructions sheet may be omitted when submitting the affidavit

RFP Title: Outpatient Treatment Services

ATTACHMENT C1

CITY OF NEW ORLEANS

ORGANIZATIONAL CONFLICTS OF INTEREST CERTIFICATION

STATE OF

COUNTY/PARISH OF

Before me, the undersigned authority came and appeared (first and last name)

, who, being first duly sworn, deposed, and said that:

1. He/She is the (title) and authorized representative of (name of respondent)

, hereafter called “Respondent.”

2. The Respondent submits the attached proposal in response to City of New Orleans

Solicitation No. .

3. The Respondent certifies that, prior to submitting the attached proposal, the Respondent conducted an internal review of its team, including the sub-contractor(s) listed in the proposal, for potential, real, or perceived Organizational…