Renewal of Oracle Software Update License & Support for HIDOE

The Hawaii State Department of Education is requesting bids for renewal of Oracle Software Update License & Support services statewide under IFB D27-024, with bids due September 1, 2026.

Offerors must be authorized as a distributor or reseller of Oracle software license and support renewals, with manufacturer documentation required upon request to verify status. At least one employee must be designated as the state point of contact based in Hawaii and available during regular business hours (7:45 a.m. to 4:30 p.m. HST, Monday through Friday, excluding state holidays) to answer questions, resolve problems, and provide sales, ordering, and follow-up assistance.

Offerors must be either Hawaii-incorporated or registered as a compliant non-Hawaii business with the State of Hawaii Department of Commerce and Consumer Affairs Business Registration Division. Submission requires certification that the offer price was independently arrived at without collusion and does not violate Hawaii Revised Statutes Chapter 84 regarding prohibited state contracts. All bids must include authorized signature in original ink.

Scope, estimated contract value, contract term, and detailed technical specifications are contained within the complete IFB D27-024 solicitation package available through the HIePRO system. The solicitation materials include the legal notice, solicitation document, and additional offer pages with required company information fields (legal entity name, business address, principal place of business, mailing address, payment address, federal tax identification, and Hawaii General Excise Tax License numbers).