PRF88 Foreign Language Interpretation and Translation Services

The Massachusetts Commonwealth Division of Occupational Licensure (DOL) is requesting quotes for foreign language interpretation and translation services under statewide contract PRF88, with responses due September 4, 2026 at 12:00 p.m. EST. The DOL will award a single contract to the most responsive bidder.

Services must be available beginning September 21, 2026 through June 30, 2032, with potential extensions or renewal options. Scope includes written translation of DOL-provided documents, quality assurance review of previously translated materials, in-person interpretation, telephonic interpretation, and video remote interpretation during normal business hours (Monday through Friday, 8:45 a.m. to 5:00 p.m.) and at other times as required. A minimum one-hour billing applies to cancellations, continuances, or interpretation needs lasting less than one hour.

Bidders must submit a one-page narrative describing qualifications and experience with foreign language interpretation and translation, a list of offered languages, project manager contact information, service request procedures and timelines, sample quotes, and current PRF88 rates through the COMMBUYS electronic portal. The DOL evaluates submissions on price, experience, language variety, geographic location, quality of work products, availability for quick turnaround, experience with administrative hearings and public bodies, and commitment to supplier diversity. No specific contract value, set-aside, or pricing structure is stated in the RFQ.

Questions may be submitted through COMMBUYS Q&A functionality by August 10, 2026 at 3:00 p.m. EST, with responses posted by August 17, 2026.