Platform governance

Closed State & local contract opportunity Posted

Solicitation number
2139115
State
New York
Responses due

Opportunity facts

Jurisdictions
Point of contact

Updated .

About this opportunity

The New York State Insurance Fund (NYSIF) is requesting proposals for Platform Governance services under RFQ 2026-121-IT, with proposals due October 7, 2026 by 2:00 p.m. EST. NYSIF anticipates awarding a single contract.

The scope is expert support and governance oversight for NYSIF's existing ServiceNow platform across SAM, HAM, ITSM Pro, and ITOM modules to ensure effective implementation, consistent governance, and alignment with business priorities. No specific contract value, term, or estimated spending level is stated in the advertisement.

M/WBE and Service-Disabled Veteran Owned Business (SDVOB) certifications under New York State requirements are encouraged; interested firms should verify current certification status through the NYS Empire State Development website and the Division of Service-Disabled Veterans' Business Development within the NYS Office of General Services.

Proposals are subject to New York State Finance Law sections 139-j and 139-k, which restrict communications with NYSIF personnel during the procurement process. Designated procurement contacts are Sara Nikiforov and Kolby Carpenter; all inquiries must be directed to contracts@nysif.com with "NYSIF 2026-121-IT" in the subject line. Bidders are responsible for monitoring www.nysif.com/procurement for amendments, clarifications, and updates; failure to incorporate posted information into proposals may render them non-responsive. The full RFQ is available at NYSIF's procurement website.

Opportunity text

NYSIF is seeking proposals from qualified firms capable of providing Platform Governance, as further described in the Request for Quotes (RFQ). NYSIF already owns key ServiceNow capabilities across SAM, HAM, ITSM Pro, and ITOM, but additional expert support, Platform Governance, is needed to ensure these investments are implemented effectively, governed consistently, and aligned to business priorities.. NYSIF anticipates awarding a single contract. The solicitation document may be obtained from NYSIF's Procurement website at www.nysif.com/procurement. Interested parties should e-mail contracts@nysif.com with any questions. Please include "NYSIF 2026-121-IT" in the subject line of the e-mail. All amendments, clarifications and any announcements related to this procurement will be posted on NYSIF's website at: www.nysif.com/procurement. It is the sole responsibility of the bidders to check the website for any amendments, clarifications or updates. All applicable amendment information must be incorporated into the firm's proposal. Failure to include this information in your proposal may result in the proposal being deemed non-responsive. Proposals from responsible bidders are due October 7, 2026, by 2:00 p.m. EST. The calendar of events is detailed in the RFQ. Pursuant to State Finance Law § 139-j and § 139-k, this solicitation includes and imposes certain restrictions on communications between NYSIF personnel and a prospective bidder during the procurement process. Designated staff for this solicitation is Sara Nikiforov & Kolby Carpenter, NYSIF, 15 Computer Drive West, Albany NY 12205, contracts@nysif.com. Contacts made to other NYSIF personnel regarding this procurement may disqualify the prospective bidder and affect future procurements with governmental entities in the State of New York. NYSIF is committed to achieving its goal of increasing opportunities for New York State Minority and Women's Business Enterprises (M/WBE) and Service-Disabled Veteran Owned Businesses (SDVOB). Any company that feels it may meet the state requirements for MWBE certification but has not done so already is also encouraged to visit the NYS Empire State Development website at https://www.esd.ny.gov/doing-business-ny/mwbe for more information. We encourage any firm that believes it meets the state requirements for SDVOB certification to visit The Division of Service-Disabled Veterans' Business Development within the NYS Office of General Services (OGS) at https://ogs.ny.gov/Veterans/. Business enterprises awarded an identical or substantially similar procurement contract within the past five years: None Service-Disabled Veteran-Owned Business (SDVOB) SDVOB Goal: 100.00% Minority / Women Business Enterprise contracting goals (MWBE) Total MWBE Goals: 100.00%

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