Pathfinder AIO Subscription Package

The City of Jacksonville, Florida (acting as a local government entity within the State of Florida) is soliciting a single-source award for annual maintenance and upgrades to its Pathfinder investigative software through the State Attorney's Office, 4th Circuit, with proposals due September 7, 2026. This is a sole-source procurement from Cellebrite Inc., the exclusive manufacturer of the Pathfinder product, with no competitive alternatives available.

The scope covers software licensing, technical support, system updates, security patches, and performance optimization for the Pathfinder AIO Subscription Package. The vendor must maintain system functionality, ensure security compliance, and implement enhancements to support investigative operations. Service level agreements should define response times for critical issues, availability requirements, and support hours. Pathfinder provides digital evidence intelligence analytics including native ingestion of Cellebrite UFED files, web-based analytics for device extractions, cloud extractions, call data records analysis, computer hard drive analysis, media analytics with auto-classification categories, optical character recognition supporting over 100 languages, text analytics with entity identification, cross-case analysis, person resolution, facial matching, and deconfliction hub integration.

The procurement is classified under UNSPSC 208.11 (Application Software for Microcomputers). Performance location is 311 West Monroe Street, Jacksonville, FL 32202. The State Attorney's Office conducted market research confirming Cellebrite as the sole vendor capable of providing maintenance and upgrades to the proprietary Pathfinder platform; no actual, potential, or perceived conflicts of interest exist regarding this award. The solicitation opened August 24, 2026 at 2:58 p.m. Eastern Standard Time and closes September 7, 2026 at 2:58 p.m. Contract pricing, term, and renewal options are not detailed in the available procurement documents. The buyer is Carmella Spitler (CSpitler@coj.net).