Online Content Library for Employees

The Washington Suburban Sanitary Commission (WSSC Water), Maryland is soliciting sealed proposals for an online content library platform under Solicitation No. 110582, with responses due by 2:00 p.m. on July 22, 2026 via the WSSC eProcurement Portal. This solicitation is a set-aside for firms holding active Minority Business Enterprise (MBE) and/or Small Local Business Enterprise (SLBE) certifications; only certified firms are eligible to participate.

Offerors must be certified external content providers with active integration capabilities with an ERP/HCM Cloud Solution Provider ranked in the Leaders quadrant of the Gartner Magic Quadrant and must demonstrate three years of experience developing, hosting, and delivering online content libraries for employee training and professional development. The platform must provide a robust, regularly updated content library covering public utilities, water/wastewater management, safety, environmental compliance, engineering, leadership, and customer service. Integration requirements include the Learning Management System (SuccessFactors), Human Resource Information System (HRIS), and Microsoft 365 productivity tools. The solution must deliver an intuitive user interface with strong mobile accessibility for field employees, comprehensive reporting and analytics capabilities, customization features to reflect WSSC Water's branding and learning pathways, and a scalable architecture to accommodate future growth.

The base contract term is three years with one optional two-year extension at the Commission's sole discretion. All prices remain firm for the duration of the contract. Required insurance includes Commercial General Liability of $500,000 each occurrence and Errors or Omissions Liability of $500,000 each claim and aggregate, with the Commission named as additional insured.

Evaluation uses weighted scoring: Demonstration (35%), Technical Approach (25%), Firm's Experience (20%), Key Personnel (10%), and Price (10%). The evaluation committee will establish a competitive range and advance shortlisted offerors achieving a minimum score of 33 points (60% of 55 available technical points) to the demonstration phase; price proposals are opened only for shortlisted offerors. The Commission reserves the right to make a single award and may conduct discussions and request Best and Final Offers.