On-Call Pothole Repairs for Commercial Lots

The City of Greensboro, North Carolina, Code Compliance Division, is requesting proposals for on-call pothole repair services in commercial parking lots within city limits under RFQ issued August 5, with proposals due August 20, 2026, at 2:00 p.m. EST. The City anticipates awarding contracts to up to five responsive and responsible firms, though it reserves the right to adjust the number of awards.

Qualifying potholes must measure a minimum of one square foot in surface area and four inches in depth. All repairs must restore pavement to safe, smooth, and structurally sound conditions level with surrounding surfaces. Contractors must be actively registered with the North Carolina Secretary of State, maintain operational capacity for emergency response services, and provide a Certificate of Insurance with required endorsements. All repairs carry a one-year warranty against sinking, cracking, unraveling, or failure from acceptance.

Compensation follows a tiered structure: $400.00 for the first qualifying pothole per service call (including mobilization and traffic safety setup) and $100.00 for each additional pothole repaired during the same service call at the same location. The maximum contract amount is $30,000 total, with a maximum allocation of $10,000 per contract year. If multiple contracts are awarded, the City reserves the right to implement a unified payment rate based on the mathematical average of all accepted proposals, capped at prevailing regional industry standards. Liquidated damages of $50.00 per calendar day accrue for failures to complete repairs within 28 calendar days of notification, except when delays result from City-documented severe weather.

Proposals are evaluated on a 100-point matrix: 40 points for experience, 40 points for qualifications, 15 points for references, and 5 points for local preference policy compliance. The contract term is two years with one optional one-year renewal, extending through August 30, 2029. Award notification is anticipated for September 2026, with services beginning on or about September 1. Questions close August 13, 2026. The City reserves the right to request financial documentation before award.