OCRC Hyland OnBase Upgrade & Implementation Services

The Ohio Civil Rights Commission is seeking a qualified Hyland consulting partner to provide professional services to upgrade the agency's Hyland OnBase Enterprise Content Management and Case Management System from Version 22 to Version 25.1, with proposals due August 7, 2026.

The scope encompasses project management, technical implementation, testing, knowledge transfer, and production support across the full lifecycle of the upgrade project, with the vendor responsible for managing all phases from planning through post-implementation support while minimizing disruption to agency operations. The vendor must be a Hyland consulting partner, establishing a capability and partnership requirement that filters the competitive field.

The solicitation documents do not specify a contract value, budget, contract term, staffing requirements, knowledge-transfer specifications, production-support duration, evaluation criteria, or timeline details beyond the August 7 proposal deadline. Responses are subject to Ohio Department of Administrative Services Standard Terms and Conditions, which establish compliance, liability, payment terms, insurance requirements, and other contractual obligations binding upon award.