Memphis Shuttle Services

The Tennessee Department of General Services is seeking a three-year contract with two one-year renewal options for Memphis Shuttle Services, targeting transportation for state employees between Shoppers Garage and One Commerce Square. The procurement requires a contractor to provide ADA-compliant shuttle services operating Monday through Friday from 6:00 a.m. to 6:00 p.m., excluding holidays. Shuttles must have a minimum 24-passenger capacity with two wheelchair-accessible seats, and be equipped with air conditioning, heating, GPS tracking, and communication devices. Drivers must possess valid commercial driver's licenses, wear uniforms with identification badges, and exclusively transport state employees with valid state IDs. The solicitation requires bidders to submit proposals through the Edison system by November 12, 2025, at 2:00 p.m. CST, with a pre-response conference scheduled for October 20, 2025, at 2:00 p.m. Central Time via Microsoft Teams. Proposals will be evaluated on a lowest-cost basis, with the contract expected to commence on February 1, 2026. Bidders must complete mandatory sections including affirming they are not debarred from state transactions and comply with non-discrimination policies.

The contract opportunity appears open to all qualified vendors without specific set-aside designations for disadvantaged enterprises. Contractors must provide comprehensive insurance coverage, including workers' compensation, commercial general liability, and automobile liability with specified minimum coverage amounts. The total contract line quantity is estimated at 15,250 shuttle service hours, though a specific budget range was not explicitly detailed in the documents. Vendors must maintain current profile information in the Supplier Portal and comply with Tennessee Department of Revenue registration requirements. Pricing will remain firm for 730 days, after which potential price adjustments may be negotiated. The state reserves the right to modify routes, add or delete shuttles, and adjust service periods as needed. Contractors will be required to provide monthly ridership reports and maintain detailed vehicle records, with the understanding that all submitted proposals become property of the state of Tennessee.