M00P5603851 TIBCO WebFocus Software Maintenance

The Maryland Department of Health's Maryland AIDS Drug Assistance Program (MADAP) is issuing a Purchase Order Request for Proposals (PORFP) for TIBCO WebFOCUS software maintenance and consulting services. The procurement is specifically targeting current master contractors under the Commercial Off-the-Shelf Software (COTS 2012) contract for 490 hours of maintenance and support from June 1, 2025 to December 31, 2025. The primary deliverables include upgrading WebFOCUS from release 8.2.07 to 9.3, which encompasses content migration, metadata remediation, testing, and post-production support. Key objectives involve assessing upgrade plans, migrating existing content, remediating web pages and reports, providing mentoring, and supporting acceptance testing. The proposal is due on May 19, 2025 at 2 p.m. local time, with work to be performed remotely and potentially onsite at 1223 W. Pratt Street in Baltimore. Bidders must be authorized TIBCO resellers and must provide a screenshot of the Manufacturer's Suggested Retail Price with their submission. Proposals must remain valid for 90 days and ensure proposed software is virus-free.

The solicitation does not include a small business reserve designation, meaning it is open to qualifying master contractors under the existing COTS 2012 contract. Invoicing will be managed through submission to Misty Carney, with specific invoice documentation requirements. The contract appears to be a fixed-price arrangement with close collaboration expected between the selected contractor and MDH's project manager. Weekly and monthly reporting will be mandatory, and the contractor must demonstrate expertise in WebFOCUS software maintenance and migration. While a specific budget range is not explicitly stated, the 490-hour scope suggests a substantial engagement. The geographical focus is Baltimore City, with potential remote and limited onsite work. Contractors will be required to integrate with existing MDH technological infrastructure and provide comprehensive support throughout the WebFOCUS upgrade process.