LEARNING MANAGEMENT SYSTEM

The State of South Carolina's Department of Employment and Workforce (DEW) is seeking a comprehensive cloud-hosted Learning Management System (LMS) through a competitive Request for Proposal (RFP) solicitation numbered 5400025569. The procurement targets a system capable of supporting technical and programmatic training for approximately 850-1,000 staff members across SC Works Centers, including internal DEW employees, partner state agency staff, and external local workforce personnel. The desired LMS must provide unlimited content storage, integrated course creation tools, quizzing capabilities, registration and scheduling functionalities for both online and in-person training, and support for multiple user groups and hierarchies. Key technical requirements include Microsoft Teams integration, external learning platform compatibility, test question repositories, and learning journey features. The evaluation criteria will allocate 60 points for functional/technical requirements, 20 points for pricing, and 20 points for experience and qualifications. Critical dates include a pre-proposal conference on October 3, 2023, at 10:00 AM via Microsoft Teams, with questions due by 5:00 PM that same day, and proposal submissions required by December 15, 2023, at 11:00 AM. The anticipated contract term spans five years from February 23, 2024, to February 22, 2029, with an initial one-year term and four potential one-year renewals.

The solicitation indicates a preference for contractors with employees based in the United States, with a strict prohibition on offshore contract performance. Offerors claiming in-state vendor or resident contractor preferences must provide a South Carolina office address and comply with state code section 11-35-1524. While no specific set-aside designations for disadvantaged enterprises are explicitly mentioned, vendors must register as state vendors and adhere to South Carolina procurement regulations. The procurement does not identify an incumbent vendor, as DEW currently operates without an existing LMS. The cost schedule requires tiered pricing for user licensing, with specific pricing structures for base user counts (up to 1,000 users) and incremental pricing for users exceeding that threshold. Vendors must submit comprehensive, all-inclusive pricing that covers implementation services, maintenance, help desk support, and additional functionalities, with all proposed prices remaining fixed throughout the contract term. Although specific budget ranges are not detailed, the solicitation suggests the potential contract value could be significant, given the comprehensive system requirements and multi-year implementation plan.