JSO-ISM- idiCORE OLINE IDENTITY RENEWAL (92846)

The Jacksonville Sheriff's Office, a division of the City of Jacksonville, Florida, is renewing its idiCORE online identity platform agreement under sole-source procurement (LOG 92846), with proposals due October 27, 2026. This is a single-source award with no competitive bidding; the justification rests on Interactive Data LLC's proprietary CORE technology architecture and exclusive 75-year longitudinal identity graph that cannot be effectively duplicated by alternative systems.

The scope covers subscription access to the idiCORE Online Identity Intelligence Platform with a minimum commitment of 20 seats at Tier 4 pricing providing unlimited transactions. The platform delivers desktop and mobile application access, advanced entity resolution and data fusion powered by artificial intelligence, and ongoing technical support with daily data updates. Exceptions include Social Media Search, Arrest Search, and Arrest Watch, which are charged separately on a transactional basis. JSO's investigative units, active task forces, and real-time analytical desks are integrated into the platform's workflows; transition to alternative systems would result in significant administrative costs, investigator downtime, and operational inefficiency.

The total contract value is $19,200 annually ($80 per seat per month across 20 seats for 12 months), with a contract term running October 31, 2026, through October 31, 2027. Payment terms are Net 30 with upfront annual billing beginning November 1, 2026. The vendor is IDI, located in Boca Raton, Florida, with primary contact Luis Garcia-Blasquez (lgarcia-blasquez@ididata.com). Place of performance is 501 East Bay Street, Jacksonville, Florida 32202. The solicitation opened October 13, 2026, at 4:21 p.m. EST and closes October 27, 2026, at 4:21 p.m. EST. For procurement questions, contact Pearl Mitchell (pearlm@coj.net). Protest procedures are governed by City of Jacksonville regulations; protests must be filed within forty-eight hours of award with the Chief of Procurement at dustinf@coj.net or 214 N. Hogan Street, 8th Floor.