HP/Park Place Hardware Maintenance Renewal

The Maryland Department of Housing and Community Development is requesting proposals for HP hardware maintenance renewal services under a Small Business Reserve procurement, with proposals due August 31, 2026 at 12:00 p.m. Eastern Time and questions due August 25, 2026. Eligibility is restricted to certified small business vendors meeting Maryland statutory requirements under State Finance and Procurement Article sections 14-501 through 14-505, and only current Master Contractors authorized under Hardware and Associated Equipment and Services 2012 contract 060B2490022 may bid.

The scope covers annual renewal of hardware maintenance, monitoring, and support services for twenty-six HP enterprise servers and one tape storage library system located at the Department's facility in Lanham, Maryland. Services are required on a 24/7 basis with a 4-hour response matrix. The contract term runs August 1, 2026 through July 31, 2027, with contract items due by September 15, 2026.

Bidders must be authorized HP resellers and must provide manufacturer Letters of Authorization upon request. Bids must include screenshots of Manufacturer's Suggested Retail Price, estimated ship dates, and lead times for each item. Pricing must remain valid for at least 90 days from the proposal due date. Invoices are billed one-time within 30 days of acceptance for parts and annually thereafter beginning within 30 days of contract start, submitted to termia.jones@maryland.gov and compliant with COMAR 21.06.09.01 and .02.

Responses must be submitted through the State's eMaryland Marketplace Advantage (eMMA) e-Procurement system or via password-protected email to the Agency Point of Contact.