HP pagewide XL pro 8200 services

The South Carolina Department of Transportation is requesting bids on comprehensive maintenance and support services for two existing HP PageWide XL Pro 8200 large-format printers, with bids due September 15, 2026 at 2:30 PM and questions due September 2, 2026 at 12:00 PM.

Eligibility is restricted to vendors registered as South Carolina vendors and holding documented HP Authorized Service Provider status. The contractor must maintain HP Authorized or HP Certified service status throughout the contract term.

The scope covers preventive and corrective maintenance, on-site repair services, OEM replacement parts, technical support, firmware and software updates, and ink and maintenance supplies. Fixed pricing applies to monthly preventive maintenance services that include all labor, travel, diagnostic services, non-consumable OEM replacement parts, firmware updates, and remote technical support. Consumable items including ink, printheads, maintenance cartridges, and waste containers are separately priced and ordered on an as-needed basis. Service response requirements include telephone support within two business hours and on-site service within one business day. The contractor must perform all services using its own employees; subcontracting is prohibited.

The estimated contract term is three years, from October 1, 2026 through September 30, 2029. SCDOT reserves the right to add or remove equipment during the contract term, with any approved additional units to be serviced at the awarded monthly unit price. The contractor must maintain commercial general liability insurance with limits of at least $1,000,000 per occurrence, auto liability insurance of $1,000,000 per accident, and worker's compensation insurance with employer's liability limits of $1,000,000. Award will be made to the lowest responsible and responsive bidder. Award notification is scheduled for September 22, 2026.