EMPLOYEE ASSISTANCE SERVICES (EAP)

Spartanburg Community College is seeking a comprehensive Employee Assistance Program (EAP) service provider through a Request for Proposal (RFP) for its workforce of 425 permanent full-time and 475 temporary part-time employees across five campuses in upstate South Carolina. The procurement seeks a contractor to deliver confidential assessment and therapeutic counseling services, including individual, couple, and family counseling, substance abuse treatment, financial counseling, legal assistance, workplace consultation, supervisor training, and crisis intervention. Assigned clinical personnel must hold at least a four-year college degree, preferably a master's degree in psychology, social work, counseling, or a related field, with professional licensure strongly preferred. The RFP requires the contractor to provide initial assessment and counseling within 72 hours of referral and conduct monthly meetings with Human Resources. A non-mandatory pre-proposal conference is scheduled for December 11, 2024, at 10:00 AM, with proposal questions due by 5:00 PM that same day. Proposals are due January 7, 2025, at 11:00 AM EST through the South Carolina procurement system, with award notification expected on February 7, 2025. Evaluation criteria will prioritize the portfolio of services, followed by qualifications and experience, and then cost.

There are no specific small business, minority-owned, or women-owned business requirements for this procurement. The incumbent vendor is All One Health, and the College has noted low current utilization of EAP services, seeking to increase adoption through improved communication and service delivery. The initial contract term will be one year beginning February 18, 2025, with potential for up to four one-year renewals, creating a maximum potential contract duration of five years. Contractors must maintain Commercial General Liability insurance with $1,000,000 per occurrence, Auto Liability coverage of $1,000,000 per accident, and Workers' Compensation with statutory limits. Pricing must be submitted as a separate sealed document with detailed line-item breakdowns for both one-time and recurring fees, specifying total one-year and five-year potential values. The award will be made to a single responsive and responsible offeror deemed most advantageous to the State, with the contract subject to standard South Carolina procurement code provisions. While specific budget ranges are not explicitly stated, pricing will be based on the full employee count of approximately 900 total employees.