Employee assistance program services

Midlands Technical College in West Columbia, South Carolina is requesting proposals for Employee Assistance Program Services under RFP 5400029883, with proposals due June 23, 2026 at 11:00 a.m. and questions due June 15, 2026 at 11:00 a.m. No set-asides or preferences apply.

The scope covers confidential assessment, referral, and short-term counseling services for college employees and their families, addressing alcohol and drug dependency, family problems, legal and financial issues, behavioral concerns, and physical and emotional illness. The contractor must provide 24/7 availability via telephonic and virtual platforms, on-site assessments within 48 hours of employee request, quarterly performance reports with detailed utilization metrics, up to four management training workshops per calendar year, specialized addiction recovery consultation, legal services, financial counseling, and childcare and eldercare referrals. Staff should hold a Master's degree in psychology, social work, or related field with appropriate licensure. The contractor must carry liability and malpractice insurance with proof provided before contract commencement and maintain strict client confidentiality consistent with doctor-patient and lawyer-client privilege standards.

The contract term is five years, August 1, 2026 through July 30, 2031, with automatic renewal unless the college provides 30 days' notice of non-renewal. Pricing is fixed for the initial contract term; adjustments are permitted for renewal terms only upon written justification submitted 90 days prior to term expiration.

Evaluation uses a 100-point matrix: Technical Proposal (40 points), Experience and Qualifications (30 points), and Price and Business Proposal (30 points). Proposals must include separate technical and business proposals with detailed implementation plans, staff credentials and resumes, references from at least four similar higher education EAP projects, and comprehensive cost breakdowns. Award notification is scheduled for July 7, 2026. The college will make the award to the single responsive and responsible offeror deemed most advantageous.