Dynatrace saas

The South Carolina Department of Motor Vehicles (SCDMV) is conducting an Invitation for Bid (IFB) solicitation for Dynatrace Software-as-a-Service (SaaS) monitoring solutions, targeting the jurisdiction of Richland County. The procurement seeks to acquire Dynatrace SaaS to proactively monitor SCDMV systems and prevent potential technological issues before they escalate. Specifically, the solicitation includes three line items: Dynatrace SaaS Davis Data Units, Dynatrace SaaS Host Units Renewal Per Host Unit, and Dynatrace SaaS Host Units. The bid was issued on January 12, 2024, with offers due by January 22, 2024, at 9:00 AM, and award notification scheduled for the same date. To be considered for award, bidders must be authorized Dynatrace resellers and submit comprehensive documentation including signed Cover Pages, Page Two documentation, and required certifications such as independent price determination, debarment certifications, and ethics certificates. The contract will be awarded to the lowest responsible and responsive bidder, with all prices to be submitted in US dollars and excluding sales or use taxes.

The solicitation is open to all qualified vendors without specific set-aside designations for disadvantaged enterprises. Bidders may claim South Carolina Resident Vendor Preference or SC/US End Product Preference if they meet statutory requirements. A state vendor number is mandatory for submission, and vendors must submit their proposals through the South Carolina procurement portal at http://www.procurement.sc.gov. While the specific contract value is not explicitly stated, the solicitation includes comprehensive terms and conditions governing contract performance, covering aspects such as changes, payment, termination for convenience, legal compliance, and information disclosure indemnification. No pre-bid conference, site visits, or additional meetings are specified in the document, and the exact contract term and renewal options are not detailed. Potential vendors should carefully review the full solicitation document to understand the complete scope of requirements and expectations for this Dynatrace SaaS procurement opportunity.